Somerset Emerald City

Suzhou, China

1 K reviews
Excellent city hotel. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Stereo
    • Minibar
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Oven
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Washing Machine
  • Facility
    • Bicycle Cellar
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Playground
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Kids Club
    • Café
    • 24-hour check-in
    • Restaurant(s) with a smoking section
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Casino
    • Nightclub
    • TV Room
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
    • Pub(s)
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Set menu dinner
    • Beach Umbrellas
436 Changjiand Road Suzhou New District 215011 Suzhou


This apartment hotel is situated in the heart of the Suzhou New District, a high-tech state industrial park comprising a large number of Fortune 500 companies and multi-national investors. Guests will find public transport links, a park and the city centre in close proximity to the hotel. Suzhou amusement park is just 100 metres away, whilst Hanshen Temple is a 30-minute walk away.


The apartment hotel was built in 2007. The air-conditioned hotel comprises a total of 223 rooms. At the accommodation, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Among the culinary options available at the apartment hotel are a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Various shops are available, including a supermarket. The grounds of the hotel feature a playground and an attractive garden. Additional features at the accommodation include a TV room and a playroom. Travellers arriving by car can leave their vehicles in the garage or in the car park. Bicycles can be left in the bicycle storage area. Available services and facilities include medical assistance, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, central heating, a living room, a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms feature a double bed or a king-size bed. Further bookable amenities include separate bedrooms. A safe and a minibar are also available. There is a fully-equipped kitchenette with a fridge, a mini fridge, a cooker, a microwave and a tea/coffee station. Further amenities include a washing machine and an ironing set. Internet access, a telephone, a TV, a radio, a stereo system and WiFi add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. The bathrooms have a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The apartment hotel offers family rooms, non-smoking rooms and smoking rooms.


Parasols are available to guests. The hotel offers travellers a variety of leisure facilities, including a gym (for a fee). The accommodation has a number of entertainment facilities available, including a disco, a kids' club and a casino.


Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.


The following credit cards are accepted at the apartment hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Wellness Area
    "Great wellness & sports facilities"

    "Great wellness & sports facilities."

  • Food
    "Delicious food"

    A lot of restaurant choice. Lots of food options.

    "Delicious food."

  • Cleanliness

    "Clean hotel facilities." "Clean rooms."

  • Location
    "Great location"

    Mall next to the hotel. Great restaurants. Nice bakery.

    "Great location." "Good shopping and sightseeing." "Excellent parking and car access." "Adequate access to public transport."

  • Service
    "Fantastic service"

    Excellent staff. Friendly staff. Good service.

    "Friendly service, especially good laundry service." "Great management and reception."

  • Amenities
    "Great amenities"

    "Great hotel buildings and entrance area." "Grounds are fine, but with outdated facilities."

  • Room
    "Room is all right"

    Big mirror. Centralized aircon. Good apartment.

    "Tidy rooms with pretty good views and relatively spacious." "Small bathrooms and subpar TVs." "Uncomfortable beds and old, poorly maintained rooms." "Good kitchenette." "Average balconies and furniture." "Shower can be a problem."

  • WiFi
    "Regular internet service"

    Wifi is provided.

    "Regular internet service." "Good wifi quality."

  • Breakfast
    "Breakfast can be improved"

    "Breakfast can be improved."

  • Pool
    "Pool should be renewed"

    No swimming pool.

    "Pool should be renewed."