Fairmont Château Laurier

Ottawa, Canada

86%
5.5 K reviews
Excellent romantic hotel. Close to Parliament. Good for sightseeing and located near shopping areas.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Stereo
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Bicycle Cellar
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Café
    • 24-hour check-in
    • Medical Assistance
    • Currency Exchange
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
    • Bicycle Hire
  • Food
    • Evening Buffet
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    Activities
    • Lounge Chairs
    • Indoor Pool
    • Number of Pools
    • Massage
    • Swimming Pool
    • Sauna
1 Rideau Street Ottawa K1N8S7 Ontario
0 ft to downtown

Location

This hotel is located in the heart of Canada's capital next door to the parliament buildings. There are a variety of bars, restaurants and nightclubs, as well as links to public transport located in the immediate vicinity.

Facilities

The hotel was built in 1912. Guests are welcomed at the accommodation, which has a total of 429 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most of the storeys can be reached by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a breakfast room, a café and a bar. Various shops are available, including a supermarket. Travellers arriving by car can leave their vehicles in the garage or in the car park. Bicycles can be left in the bicycle storage area. Additional services include medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Each of the rooms is appointed with air conditioning, central heating, a living room and a bathroom. The carpeted rooms feature a double bed, a queen-size bed or a king-size bed. Cots are available for younger guests. A safe, a minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio, a stereo system and an alarm clock add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The accommodation offers non-smoking rooms.

Sports/Entertainment

The establishment features a pool and an indoor pool. Sun loungers provide a great place to sunbathe. A range of options are available, including a gym, a sauna and massage treatments.

Meals

Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner. Special meals, including special dietary cuisine, are also available. The hotel also offers snacks.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA, JCB and MasterCard.

Ratings

  • Location
    90%
    "Great location"

    View of parliament exceeded expectations. Location is unmatched. Buildings and location downtown was perfect for.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking." "Reasonably accessible by car."

    Details
  • Service
    87%
    "Fantastic service"

    Exquisite and professional customer friendly staff. Restaurant staff were outstanding. Desk staff was amazing and very friendly.

    "Service, restaurant staff, and housekeeping are good and professional." "Reception and management are fine." "Great concierge service." "Great valet service." "Room service is perfect." "Recreation staff is nice." "Booking process should be better organized." "Great hotel security." "Bar service is acceptable."

    Details
  • Amenities
    79%
    "Great amenities"

    Some public areas divine. Lobby bar is phenomenal. Staff on the 4th floor were exceptional.

    "Facilities are outdated, but outdoor sports facilities are top-notch." "Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Beautiful architecture." "Adequate meeting & event facilities." "Elevator in need of updating." "Adequate terrace." "Good handicap accessible facilities."

    Details
  • Vibe
    76%
    "Awesome vibe"

    Made us feel pampered and opulent. Lobby bar is phenomenal. Décor and ambiance was stunning.

    "Awesome vibe." "Friendly atmosphere." "Stylish hotel." "Pleasant entrance area." "Hotel could use some updating." "Luxurious Hotel." "Nice for romantic trips." "Luxury hotel."

    Details
  • Breakfast
    75%
    "Tasty breakfast"

    Eggs and omelettes to perfection. Brunch was delicious and enjoyable. Sunday brunch was delicious.

    "Tasty yet pricey breakfasts."

    Details
  • Room
    63%
    "Room is all right"

    AC was leaking. Bed frame was broken. Bathmat was very threadbare.

    "Rooms are tidy and of average size." "Small rooms and poorly cleaned bathrooms." "Poorly-maintained rooms with inadequate A/C and bad minibars." "Outdated rooms with substandard TVs, kitchenettes and furnishings." "Shower can be a problem."

    Details
  • Comfort
    58%
    "Comfortable"

    Exhaust fan was not working. Assigned room proved to be very noisy. Bed frame was broken.

    "Somewhat comfortable and acceptably sized rooms." "Small bathrooms, noisy rooms, and deficient A/C."

    Details
  • Value for money
    45%
    "Value for money could be better"

    A Luxury Hotel it is meager and overpriced. Was charged for a fridge. Was charged for the internet.

    "Value for money could be better." "Pricey food, particularly breakfasts, and expensive WiFi."

    Details
  • WiFi
    29%
    "Complaints about WiFi"

    Paying for internet. Was charged for the internet. Wifi was terrible.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details