Best Western Sun Sun
Macao (Macau), Macau
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84%
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6 K reviews
Very good for traveling with friends. Easily accessible by car and good for sightseeing. Great rooms and fantastic service. Awesome vibe.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Safe
- Air conditioning (centrally regulated)
- Fridge
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Facility
- Room Service
Facilities
The hotel offers guests a range of services and facilities, making it ideal for business travellers and holidaymakers alike. The accommodation comprises a total of 175 rooms. Room service is among the facilities.
Rooms
Each of the rooms is appointed with air conditioning. All rooms offer a fridge, a safe and WiFi. The establishment offers family rooms and non-smoking rooms.
Sports/Entertainment
The hotel provides leisure and recreation facilities such as a gym (for a fee) for active travellers.
Ratings 
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"Clean"
Everything clean. Bed linen clean. Excellent cleanliness.
"Clean hotel facilities." "Clean rooms and bathrooms."
Details-
Room Cleanliness
95% 621 reviews95% said rooms were clean. -
Hotel Cleanliness
94% 143 reviews94% thought it was clean. -
Bathroom Cleanliness
77% 47 reviews77% said the bathroom was clean.
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"Great location"
Budget-friendly local restaurants. Walking distance to most of the tourist attractions. Close to tourist sites.
"Great location with good access by car." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station."
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Sightseeing
96% 474 reviews96% liked the proximity to sightseeing. -
Accessibility by car
94% 356 reviewsEasily accessible by car, said 94%. -
Distance to Public Transport
99% 226 reviewsNear to public transport, according to 99%. -
Shopping
97% 188 reviews97% liked the proximity to shopping. -
Distance to City Centre
86% 76 reviewsCity centre within easy reach, said 86%. -
Restaurants & Bars
84% 53 reviews84% enjoyed the restaurants & bars nearby. -
Distance to Airport
92% 10 reviewsGood access to the airport, said 92%. -
Distance to Train Station
100% 6 reviews100% thought it was easy to get to the train station.
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Alcoholic Drinks
83% 6 reviewsDelicious alcoholic drinks, according to 83%.
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"Awesome vibe"
Stylish hip hotel. Enjoyable stay.. Budget friendly.
"Awesome vibe." "Friendly atmosphere." "Modern Hotel." "Luxurious Hotel." "Entrance area is ok." "Stylish hotel." "Good for traveling with friends." "Suitable for solo travelers." "Good choice for a city trip."
Details-
Friendly Atmosphere
92% 239 reviews92% enjoyed the friendly atmosphere. -
Modern Vibe
77% 96 reviews77% thought, the hotel was modern. -
Luxurious Vibe
97% 73 reviews97% thought the hotel was luxurious. -
Entrance Area
69% 29 reviews69% considered the lobby entrance to be so-so. -
Designer Vibe
95% 15 reviews95% said it was a stylish hotel.
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"Fantastic service"
Excellent staff. Room servicing excellent. Helpful front desk staff.
"Friendly service with great management and waitstaff." "Great, professional service from reception and housekeeping." "Shuttle service is ok." "Great hotel security."
Details-
Service Friendliness
93% 708 reviews93% found the staff to be very friendly. -
Reception
73% 259 reviews73% said the reception staff was great. -
Service Professionalism
86% 180 reviews86% thought the service was very professional. -
Shuttle Service
61% 65 reviews61% thought the shuttle service was ok. -
Housekeeping Staff
79% 29 reviewsHousekeeping was great, according to 79%. -
Restaurant Service
85% 12 reviews85% found the restaurant service to be one of the best. -
Hotel Security
90% 8 reviewsHotel security was great, thought 90%. -
Management
100% 6 reviewsManagement was excellent, said 100%.
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"Delicious food"
Almond biscuits great. Good pork bun. Great food.
"Great dining with affordable prices, great desserts, and lovely snacks." "Menu is not great."
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Desserts & Fruits
84% 17 reviewsYummy desserts, said 84%. -
Dining Experience
89% 16 reviews89% loved the dining experience. -
Food Prices
89% 17 reviews89% were happy with the price. -
Snacks
91% 16 reviews91% enjoyed the snacks that were offered. -
Menu
33% 8 reviews67% did not like what was on the menu.
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"Great room"
Aircon works well. Great sea view. Fantastic view over the lake.
"Modern rooms, with lovely furnishings and kitchenettes." "Tidy rooms with nice beds, minibars and views." "Reasonable rooms, however slightly degraded with poor air conditioning." "Bathroom could be optimized." "Clean, reasonable sized, bathrooms." "Shower can be a problem."
Details-
Room Cleanliness
95% 621 reviews95% said rooms were clean. -
Room Size
58% 430 reviewsOnly 58% said rooms were big enough. -
Beds
79% 335 reviews79% said the beds were comfortable. -
Bathroom
49% 240 reviews51% complained about the bathroom. -
View
95% 105 reviews95% thought the view was good. -
Minibar
85% 96 reviews85% loved the minibar. -
Shower
47% 49 reviews53% had problems with the shower. -
Bathroom Cleanliness
77% 47 reviews77% said the bathroom was clean. -
Kitchenette
71% 39 reviews71% found the kitchenette to be good. -
Old/New Room
72% 44 reviews72% appreciated the modern rooms. -
Air Conditioning
26% 37 reviewsAir conditioning was criticized by 74%. -
Room Maintenance
26% 44 reviews74% thought they were poorly maintained. -
Bathroom Size
63% 40 reviews63% thought the bathroom was big enough. -
Furniture
73% 10 reviews73% enjoyed the furniture.
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"Ordinary amenities"
Facilities in great condition. Modern interiors. Modern decor.
"Hotel buildings are alright and facilities are modern." "Nice hotel grounds and entrance area is alright." "Elevator in need of updating." "Beautiful architecture."
Details-
Hotel Building
68% 282 reviews68% thought the building was acceptable. -
Entrance Area
69% 29 reviews69% considered the lobby entrance to be so-so. -
Grounds
85% 29 reviews85% found the grounds to be nice. -
Elevator
20% 19 reviews80% complained about the elevator. -
Old/New Facilities
71% 21 reviews71% said the facilities were very new. -
Architecture
89% 7 reviews89% thought the architecture was beautiful.
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"Regular internet service"
Free Wi-Fi. Free access to internet. Good WiFi.
"Average wifi quality." "Free internet."
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WiFi Quality
52% 95 reviews52% thought the wifi quality was ok. -
WiFi Cost
100% 34 reviews100% thought it was a great value.
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"Breakfast is average"
No buffet breakfast. No complimentary breakfast. No toast.
"Affordable, fairly tasty breakfasts."
Details-
Breakfast Prices
71% 19 reviews71% were happy with the price of the breakfast.
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