Comfort Inn Sendai West
Sendai, Japan
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82%
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1.6 K reviews
Very good city hotel. Great location.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Double Bed
- Tea/coffee maker
- Air conditioning (centrally regulated)
- Internet Access
- Fridge
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Facility
- Newspaper stand
- WLAN access
- Public Internet Access
- Laundry Service
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Food
- Breakfast Buffet
- Breakfast Served
Facilities
The hotel comprises a total of 307 rooms. A laundry service and a business centre are available to guests of the accommodation. Wireless internet access in public areas allows guests to stay connected.
Rooms
Each of the rooms is appointed with air conditioning. A double bed ensures a good night's sleep. Additional features include a fridge and a tea/coffee station. Internet access, a TV and WiFi add to the comfort of the holiday. The establishment offers non-smoking rooms.
Meals
Bed and breakfast is bookable. It is also possible to order breakfast.
Ratings 
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"Great location"
Excellent location. Good location.
"Great location." "Close to public transport and the train." "Central location with great sightseeing, dining out and shopping." "Great accessibility by car with affordable parking."
Details-
Distance to Train Station
99% 417 reviews99% thought it was easy to get to the train station. -
Shopping
94% 94 reviews94% liked the proximity to shopping. -
Parking
88% 47 reviewsGreat parking, according to 88%. -
Distance to City Centre
85% 27 reviewsCity centre within easy reach, said 85%. -
Distance to Public Transport
100% 16 reviewsNear to public transport, according to 100%. -
Accessibility by car
75% 15 reviewsEasily accessible by car, said 75%. -
Sightseeing
100% 9 reviews100% liked the proximity to sightseeing. -
Parking Prices
80% 5 reviews80% thought parking was inexpensive. -
Restaurants & Bars
100% 5 reviews100% enjoyed the restaurants & bars nearby.
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"Fantastic service"
Excellent laundry facility. Nice staff.
"Professional, friendly service, good reception, and decent housekeeping." "Smooth booking process." "Recreation staff is nice."
Details-
Reception
90% 196 reviews90% said the reception staff was great. -
Service Friendliness
99% 184 reviews99% found the staff to be very friendly. -
Service Professionalism
92% 101 reviews92% thought the service was very professional. -
Housekeeping Staff
59% 57 reviewsHousekeeping was ok, according to 59%. -
Booking Process
82% 28 reviews82% said the booking process went smoothly. -
Recreation Staff
75% 8 reviews75% said the recreation staff was great.
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"Tasty breakfast"
Spacy breakfast restaurant. Good breakfast. I like breakfast.
"Great and affordable breakfast."
Details-
Breakfast Prices
96% 129 reviews96% were happy with the price of the breakfast.
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Room Cleanliness
71% 178 reviews71% said rooms were clean. -
Hotel Cleanliness
78% 46 reviews78% thought it was clean. -
Bathroom Cleanliness
23% 26 reviews77% said the bathroom was dirty.
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"Great room"
Large windows.
"Tidy rooms with great furniture and excellent beds." "Small rooms and poorly cleaned bathrooms." "Rooms are okay in terms of size and maintenance." "A/C and TV are subpar."
Details-
Room Size
51% 263 reviewsOnly 51% said rooms were big enough. -
Bathroom
37% 213 reviews63% complained about the bathroom. -
Beds
85% 170 reviews85% said the beds were comfortable. -
Room Cleanliness
71% 178 reviews71% said rooms were clean. -
Bathroom Size
10% 87 reviews90% criticized the small bathroom. -
Bathroom Cleanliness
23% 26 reviews77% said the bathroom was dirty. -
Air Conditioning
28% 27 reviewsAir conditioning was criticized by 72%. -
Room Maintenance
63% 31 reviewsFor 63%, maintenance was acceptable. -
Old/New Room
67% 20 reviewsOnly 67% said the rooms were modern. -
Furniture
74% 17 reviews74% enjoyed the furniture. -
TV
31% 6 reviews69% thought the tv was sub-standard.
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"Comfortable"
Large windows. Tiny rooms. Room a little small.
"Rooms are of average size, not too noisy, and comfortable enough." "Great beds but poor A/C and small bathrooms."
Details-
Room Size
51% 263 reviewsOnly 51% said rooms were big enough. -
Beds
85% 170 reviews85% said the beds were comfortable. -
Bathroom Size
10% 87 reviews90% criticized the small bathroom. -
Noise Level
50% 70 reviewsFor only 50%, the noise level was all right. -
Air Conditioning
28% 27 reviewsAir conditioning was criticized by 72%.
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WiFi
59% "Regular internet service"Good wi-fi.
"Regular internet service."
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Wellness Area
30% "Wellness & sports facilities could be improved""Wellness & sports facilities could be improved."