Novotel Palembang Hotel & Residence

Palembang, Indonesia

2.8 K reviews
Very good hotel. Located near shopping areas with easy access to parking. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • CafĂ©
Jalan R. Sukamto 8A South Sumatra 30127 Palembang


Travellers are welcomed at the hotel, which has a total of 198 rooms. The establishment features various services and facilities, including a dining area, room service, a conference room and a business centre, for a comfortable and relaxing stay. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the accommodation.


Each of the rooms is appointed with air conditioning and a kitchen. Facilities include a mini fridge, a tea/coffee station, a safe and WiFi. The hotel offers family rooms and non-smoking rooms.


The establishment offers attractions including sport and entertainment opportunities. A pool and an outdoor pool are available to travellers. The accommodation offers a gym (for a fee) to guests. Additional services include an entertainment programme for children, offering numerous activities.


  • Amenities
    "Great amenities"

    Inside hotel so peaceful. Hotel service and facilities, its excellent. Decor is beautiful very elaborate.

    "Great hotel grounds and buildings." "Beautiful architecture." "Outdated facilities with a decent entrance area."

  • Service
    "Fantastic service"

    Staff were excellent. Hotel service and facilities, its excellent. Staffs were welcoming and warm.

    "Friendly but only somewhat professional service with okay reception and poor housekeeping."

  • Location
    "Great location"

    Beautiful landscape and swimming pool. Scenery was so great. Easy access to the mall and restaurants.

    "Great location for shopping and parking was alright."

  • Comfort
    "Rather comfortable"

    Inside hotel so peaceful. Very spacious and well decorated junior suite. Aircon works very well.

    "Very comfortable, large rooms, but badly rated beds." "A/C is fine, but rooms are a little noisy."

  • Vibe
    "Awesome vibe"

    Decor is beautiful very elaborate. Very spacious and well decorated junior suite. Atmosphere was cozy.

    "Awesome vibe." "Friendly atmosphere." "Hotel could use some updating." "Luxurious Hotel." "Stylish hotel." "Entrance area is ok."

  • Breakfast
    "Tasty breakfast"

    Delicious breakfast. Recommended breakfast at Novotel. Food for breakfast is fabulous.

    "Tasty breakfast."

  • Room
    "Great room"

    Very spacious and well decorated junior suite. Spectacular pool view. Very nice and spacious family room.

    "Large, old rooms with a great view." "Poorly maintained rooms with poorly cleaned bathrooms and uncomfortable beds." "Moderately tidy rooms, with average A/C."

  • WiFi
    "Regular internet service"

    Signal its really help. Internet connection is good enough. Internet can be improved.

    "Average wifi quality."

  • Value for money
    "Fairly good value for money"

    Extra break fast very expensive. Great price. Including kitchenette.

    "Fairly good value for money."