The Westin Osaka

Osaka, Japan

2.4 K reviews
Excellent romantic hotel. Awesome rooms and service in a great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Fridge
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Currency Exchange
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Room Service
    • Air conditioning
    • Conference Room
    • Shops
    • Public Internet Access
1-1-20 Oyodonaka Kita-Ku Osaka-Shi Osaka 531-0076


This hotel is located in Shin Umeda City and is Osaka's new landmark. It lies just a few miles away from Saiseikai Nakatsu Hospital, the Toyo Toji Museum, Hozenji Temple, Osaka Castle Hall and many other area attractions.


Guests can feel at home in one of the 304 rooms. A lobby and a reception are available to travellers. Most storeys can be reached by lift. Services and facilities at the hotel include a currency exchange service, a restaurant, a dining area, room service, a laundry service and a conference room. Internet access is available to guests in the public areas. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the hotel.


Rooms feature air conditioning and a bathroom. The rooms have a double bed or a king-size bed. There is also a safe. A fridge and a mini fridge ensure a comfortable stay. Internet access, a telephone and a TV add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.


The establishment features a pool and an indoor pool. The hot tub is the perfect place to relax. Active travellers can choose from a range of leisure activities, including a gym, a spa, a sauna and massage treatments.


The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.


  • Comfort
    "Rather comfortable"

    Large hotel room. Heavenly bed. Spacious rooms.

    "Comfortable, spacious rooms, but deficient A/C." "Tranquil room with excellent beds and sizable bathrooms."

  • Service
    "Fantastic service"

    Excellent staff performance. Hotel service excellent. Excellent room housekeeping.

    "Great housekeeping with friendly and professional service, but mediocre reception." "Good shuttle service." "Room service is average." "Great concierge service." "Recreation staff could be nicer." "Smooth booking process."

  • Room
    "Great room"

    Fantastic room. Excellent views. Heavenly bed.

    "Large, clean rooms with a great view and decent furniture." "Decently-clean rooms with spacious bathrooms." "Well-maintained rooms with comfortable beds." "Rooms need updating with bad TV's and A/C." "Great shower."

  • Food
    "Delicious food"

    Great eating area. Good restaurant. Plenty of food options.

    "Great food, especially desserts and snacks." "Food is pricey, and side dishes are average." "Delicious beef dishes & steak." "Soups are ok." "Vegetables are average."

  • Location
    "Great location"

    Close to Osaka train station. The nearest subway station. Excellent location.

    "Great location." "Train station is a bit far." "Shopping, restaurants and bars in the area are great." "Excellent parking and car access." "Adequate access to public transport." "Awesome sightseeing, but far from downtown." "Good access to airport."

  • Amenities
    "Great amenities"

    Lovely garden. Great lounge. Posh interior decoration.

    "Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Facilities in need of refurbishment." "Unspectacular architecture."

  • Breakfast
    "Breakfast is average"

    Excellent breakfast. No breakfast. Great breakfast.

    "Breakfast is decent but expensive."

  • WiFi
    "Complaints about WiFi"

    "Wifi quality could be improved."