Sapporo Grand

Sapporo, Japan

7.3 K reviews
Very good for traveling with friends. Close to Starbucks. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Café
Nishi 4-chome 1-jo Kita Chuo-ku Sapporo 060-0001 Hokkaido


The hotel is located in the centre of Sapporo. It is close to the Tokeidai (clock tower).


Guests can feel at home in one of the 561 rooms. Wireless internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. There is also a garden. Additional facilities at the hotel include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Other services include room service.


The establishment features rooms with air conditioning and a bathroom. The basic features of most rooms include a balcony. A double bed ensures a good night's sleep. Cots are available for younger travellers. There is also a safe. Additional features include a fridge, a mini fridge and a tea/coffee station. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms and smoking rooms.


The accommodation offers a gym (for a fee) to guests.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Right next to star bucks. Location is fantastic. Great location and service.

    "Great location." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Good accessibility by car." "Parking should be cheaper."

  • Breakfast
    "Tasty breakfast"

    Complimentary buffet breakfast. Loved the breakfast buffet. Breakfast is delicious.

    "Tasty breakfast."

  • Service
    "Fantastic service"

    Superb staff. Excellent front desk service. Excellent concierge service.

    "Service is professional and friendly." "Reception and housekeeping are average, but management is not great." "Booking process is sufficient." "Great concierge service." "Room service is perfect." "Hotel security is ok."

  • WiFi
    "Regular internet service"

    Free wifi in our room. Poor wifi connection. Free WIFI.

    "Average wifi quality." "Free internet."

  • Room
    "Room is all right"

    Table lamp did not work. Carpet is old. Smelly toilet.

    "Great beds in adequately sized, clean rooms with okay views." "Mediocre sized, poorly cleaned bathrooms." "Outdated rooms with poor kitchenettes, minibars and A/C." "Poorly-maintained rooms with subpar furniture and TVs." "Shower can be a problem."

  • Comfort

    There was no noise pollution. Toilets are small. SUPER SINGLE beds.

    "Room size and comfort are OK, but beds are great." "Air conditioning is poor, but bathroom size and noise level are acceptable."

  • Vibe
    "Decent vibe"

    Modern lobby. Entry exclusive. New building.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Pleasant entrance area." "Luxurious Hotel." "Stylish hotel." "Good for traveling with friends."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Gym is small. Fitness Centre too late. No onsen.

    "Poorly reviewed fitness area."

  • Pool
    "Pool should be renewed"

    There is no swimming pool. There was no swimming pool. No swimming pool.

    "Pool should be renewed."