New Grand

Yokohama, Japan

2.6 K reviews
Excellent business hotel. Close to Chinatown. Great location. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Air conditioning (centrally regulated)
  • Facility
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Conference Room
    • Public Internet Access
    • Café
  • Food
    • Breakfast Buffet
    • Breakfast Served
10 Yamashita-cho Naka-ku Yokohama-shi 231-0023


The hotel is conveniently located. Mount Fuji is reachable within 3 hours’ drive from the hotel, Kamakura is 35-minute train ride away and Hakone is 1 hour and 20 minutes’ train ride from the hotel. Chinatown is only a 1-minute walk away. The hotel is also just 24 minutes’ drive from Haneda Airport and 90 minutes from the Narita International Airport.


The hotel comprises a total of 249 rooms. Guests are welcomed in the lobby. Wireless internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café and a bar. Guests can buy souvenirs at the gift shop. There is also a garden. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Available services and facilities include a babysitting service, a childcare service, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, a living room and a bathroom. The rooms have a double bed and a sofa bed. There is also a safe. A fridge and a mini fridge ensure a comfortable stay. Internet access, a TV and WiFi are also provided in rooms as standard. The hotel offers non-smoking rooms.


The terrace is a great place to while away the time.


Breakfast can be booked.


The following credit cards are accepted at the accommodation: American Express, VISA and JCB.


  • Location
    "Great location"

    Near Haneda airport. Superb location. Great parking.

    "Well-located, although unfortunately the parking isn't easy." "Central location near the beach, with great shopping and sightseeing nearby." "Near public transport, airport, and train station."

  • Service
    "Fantastic service"

    Staff very helpful. Service was impeccable. Excellent concierge.

    "Professional, friendly service, good reception, and decent housekeeping." "Great concierge service." "Room service is average." "Recreation staff is nice." "Great hotel security."

  • Amenities
    "Great amenities"

    Garden right outside the hotel. Rich interior. New facilities.

    "Amenities are good, but the facilities seem older." "Okay buildings and entrance area." "Elevator in need of updating." "Beautiful architecture." "Smoking area is ok."

  • Room
    "Great room"

    Double room exceeded our expectations. Wonderful harbour view. Excellent views to the sea.

    "Great rooms, with comfortable beds and lovely views." "Small rooms and poorly cleaned bathrooms." "Rooms a little run-down, but decent size and furnishing." "Rooms are generally OK but old with poor air conditioning and TV's." "Shower can be a problem." "Good minibar."

  • Vibe
    "Awesome vibe"

    NEW Grand Hotel. New facilities. New carpet.

    "Awesome vibe." "Friendly atmosphere." "Hotel could use some updating." "Luxurious Hotel." "Stylish hotel." "Entrance area is ok." "Good for business people." "Nice for romantic trips." "Good choice for a city trip."

  • Breakfast
    "Tasty breakfast"

    Breakfast room was open. Great breakfast place. Great breakfast.

    "Tasty yet pricey breakfasts."

  • WiFi
    "Regular internet service"

    "Average wifi quality."