ARK
Sendai, Japan
76%
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602 reviews
Good city hotel. Located near shopping areas and has easy access to train stations.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Double Bed
- Tea/coffee maker
- Internet Access
- Fridge
- Hairdryer
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Facility
- Conference Room
- WLAN access
- Bar(s)
- Public Internet Access
Facilities
Guests of the hotel can enjoy a variety of facilities, services and amenities during their stay. Services and facilities at the hotel include a restaurant and a bar.
Rooms
A double bed ensures a good night's sleep. There is also a desk. Additional features include a fridge and a tea/coffee station. Amenities include an ironing set and a trouser press. Internet access and a TV add to the comfort of the holiday. Slippers are laid out in each of the rooms. A hairdryer is provided in the bathrooms. The establishment offers non-smoking rooms and smoking rooms.
Sports/Entertainment
The accommodation offers travellers a range of leisure and recreation facilities, including massage treatments (for a fee).
Ratings 
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"Great wellness & sports facilities"
"Great wellness & sports facilities." "Moderately clean wellness & sports facilities."
Details-
Wellness Area Cleanliness
57% 5 reviewsOnly 57% said that wellness & sports facilities were clean enough.
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Breakfast
92% "Tasty breakfast"Eclectic breakfast. Great breakfast buffet. Great breakfast.
"Tasty breakfast."
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"Fantastic service"
Friendly staff.
"Professional service and good reception, but so-so housekeeping." "Booking process is sufficient." "Great hotel security."
Details-
Reception
78% 31 reviews78% said the reception staff was great. -
Housekeeping Staff
54% 14 reviewsHousekeeping was ok, according to 54%. -
Service Professionalism
95% 15 reviews95% thought the service was very professional. -
Booking Process
65% 10 reviewsOnly 65% were satisfied with the booking process. -
Hotel Security
100% 5 reviewsHotel security was great, thought 100%.
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"Great location"
Beautiful city. Great shoping. Well-situated to shopping.
"Well-located, although unfortunately the parking isn't easy." "Near enough to the city centre, with great sightseeing, shopping, and dining." "Train station is a bit far." "Close to public transport."
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Distance to Train Station
35% 45 reviewsLong way to the train station, meant 65%. -
Parking
32% 18 reviewsNot enough parking facilities, according to 68%. -
Distance to City Centre
65% 17 reviewsAverage proximity to the city centre, said 65%. -
Shopping
90% 16 reviews90% liked the proximity to shopping. -
Sightseeing
100% 8 reviews100% liked the proximity to sightseeing. -
Distance to Public Transport
100% 16 reviewsNear to public transport, according to 100%. -
Restaurants & Bars
100% 6 reviews100% enjoyed the restaurants & bars nearby.
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"Room is all right"
No heating. Cool rooms. Clean room.
"Rooms relatively tidy with great TV's and acceptable beds." "Mediocre sized, poorly cleaned bathrooms." "Adequate room size and A/C." "Old, poorly maintained rooms." "Good furniture."
Details-
Bathroom
68% 99 reviewsFor only 68%, the bathroom was ok. -
Room Size
65% 65 reviewsOnly 65% said rooms were big enough. -
Room Cleanliness
51% 37 reviewsOnly 51% said rooms were clean enough. -
Beds
54% 21 reviewsBeds were acceptable for 54%. -
Bathroom Size
69% 16 reviews69% thought the bathroom was big enough. -
Furniture
80% 14 reviews80% enjoyed the furniture. -
Old/New Room
10% 12 reviewsFor 90%, the rooms looked old. -
Air Conditioning
53% 10 reviewsOnly 53% thought the air conditioning was adequate. -
Bathroom Cleanliness
31% 9 reviews69% said the bathroom was dirty. -
Room Maintenance
33% 10 reviews67% thought they were poorly maintained. -
TV
90% 5 reviews90% were happy with the tv.
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"Amenities are not the best"
"Facilities in need of refurbishment." "Great hotel grounds with a beautiful entrance area."
Details-
Hotel Building
40% 58 reviews60% thought the building wasn't nice. -
Old/New Facilities
2% 21 reviews98% thought the facilities needed updating. -
Grounds
72% 12 reviews72% found the grounds to be nice. -
Entrance Area
90% 7 reviews90% enjoyed the lobby entrance.
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"Vibe is not too good"
"Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Pleasant entrance area." "Good choice for a city trip." "Suitable for solo travelers."
Details-
Modern Vibe
3% 32 reviews97% criticized the unstylish hotel. -
Friendly Atmosphere
66% 21 reviews66% thought the atmosphere was somewhat friendly. -
Entrance Area
90% 7 reviews90% enjoyed the lobby entrance.
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