Royal Plaza
Hong Kong, Hong Kong
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89%
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18.9 K reviews
Excellent for traveling with friends. Close to MRT. Great rooms in excellent location. Great pool. Awesome vibe.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Tea/coffee maker
- Bathroom
- Safe
- Internet Access
- Shower
- Hairdryer
- Direct dial telephone
- Satellite/cable TV
- Air conditioning (centrally regulated)
- Minibar
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Facility
- 24-hour check-in
- WLAN access
- Restaurant(s) with air conditioning
- Bar(s)
- Laundry Service
- Room Service
- Restaurant(s) with non-smoking area
- Air conditioning
- Conference Room
- Café
Location
Situated in Mongkok in the heart of Kowloon, the hotel sits atop the Kowloon-Canton Railway Station and is only 35 minutes by rail from both China and Hong Kong International Airport. It is directly linked to one of the largest shopping centres in Hong Kong with over 200 shops and an 8-screen cinema. There is access to public transport in the immediate vicinity with Mongkok KCR Station just 2 minutes away. Harbour City is 10 minutes away on public transport, while HK Convention & Exhibition Centre is 12 minutes away.
Facilities
The hotel offers travellers a total of 693 rooms. A 24-hour check-out service is available at the reception area. Services and facilities at the hotel include a restaurant, a dining area, a café, room service, a laundry service, a conference room and a business centre. Wireless internet access is available to guests. Those arriving in their own vehicles can leave them in the car park of the establishment.
Rooms
The accommodation features rooms with air conditioning and a bathroom. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathroom offers convenient facilities including a shower. A hairdryer is also available. Special family rooms are available for families with children.
Sports/Entertainment
The hotel offers various options for cooling off on hot days, including a pool and an outdoor pool. The hot tub is the perfect place to relax. Travellers can enjoy various leisure options during their free time, including a gym, a sauna, steam bath and beauty salon. For a fee, massage treatments are are also offered. Additional services include an entertainment programme for children, offering numerous activities.
Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.
Ratings 
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"Great location"
Excellent food court. Amazing food court. Location was superb.
"Great location." "Near enough to the city centre, with great sightseeing, shopping, and dining." "Easy car access but inadequate parking." "Close to public transport and the train."
Details-
Shopping
98% 2.7 K reviews98% liked the proximity to shopping. -
Accessibility by car
96% 1.5 K reviewsEasily accessible by car, said 96%. -
Distance to Public Transport
95% 1 K reviewsNear to public transport, according to 95%. -
Distance to Train Station
95% 233 reviews95% thought it was easy to get to the train station. -
Sightseeing
86% 186 reviews86% liked the proximity to sightseeing. -
Restaurants & Bars
99% 94 reviews99% enjoyed the restaurants & bars nearby. -
Distance to City Centre
63% 73 reviewsAverage proximity to the city centre, said 63%. -
Parking
43% 13 reviewsNot enough parking facilities, according to 57%.
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"Great wellness & sports facilities"
Terrific gym. Massage therapist excellent. Amazing pool / gym facilities.
"Clean and nice sauna area." "Good fitness area."
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Fitness Area
93% 170 reviewstop-notch fitness area, thought 93%. -
Sauna
90% 31 reviews90% loved the sauna. -
Wellness Area Cleanliness
100% 9 reviews100% said that wellness & sports facilities were clean.
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"Awesome vibe"
Luxurious marble bathroom. Modern fittings. Modern design of the room.
"Awesome vibe." "Friendly atmosphere." "Modern Hotel." "Luxurious Hotel." "Entrance area is ok." "Stylish hotel." "Good for traveling with friends." "Good for business people." "Good choice for a city trip."
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Friendly Atmosphere
96% 921 reviews96% enjoyed the friendly atmosphere. -
Modern Vibe
84% 360 reviews84% thought, the hotel was modern. -
Luxurious Vibe
96% 227 reviews96% thought the hotel was luxurious. -
Entrance Area
55% 201 reviews55% considered the lobby entrance to be so-so. -
Designer Vibe
95% 136 reviews95% said it was a stylish hotel.
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"Great pool"
Excellent sized swimming pool. Beautiful swimming-pool. Lovely outdoor pool.
"Clean pool area."
Details-
Pool Cleanliness
100% 7 reviewsClean pool, said 100%.
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"Clean"
Excellent cleanliness. Rooms were clean and spacious. Room was spacious and clean.
"Clean hotel facilities." "Wellness areas and rooms are clean." "Bathroom is relatively clean." "Clean pool area but untidy dining area."
Details-
Room Cleanliness
83% 1.2 K reviews83% said rooms were clean. -
Hotel Cleanliness
92% 350 reviews92% thought it was clean. -
Bathroom Cleanliness
68% 99 reviewsCleanliness of the bathroom was average, said 68%. -
Dining Area Cleanliness
29% 17 reviewsUnclean dining area, according to 71%. -
Pool Cleanliness
100% 7 reviewsClean pool, said 100%. -
Wellness Area Cleanliness
100% 9 reviews100% said that wellness & sports facilities were clean.
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"Fantastic service"
Fantastic bar staff. Room cleaning excellent. Service was impeccable.
"Service is friendly with great housekeeping and management, though reception is only decent." "Good shuttle service." "Great hotel security." "Booking process is sufficient." "Recreation staff is nice." "Good pool/beach service." "Laundry service can be improved."
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Service Friendliness
90% 1.4 K reviews90% found the staff to be very friendly. -
Reception
63% 720 reviews63% said the reception staff was ok. -
Shuttle Service
94% 274 reviews94% were happy with the shuttle service. -
Housekeeping Staff
81% 166 reviewsHousekeeping was great, according to 81%. -
Hotel Security
98% 59 reviewsHotel security was great, thought 98%. -
Management
80% 44 reviewsManagement was excellent, said 80%. -
Booking Process
50% 16 reviewsOnly 50% were satisfied with the booking process. -
Recreation Staff
85% 9 reviews85% said the recreation staff was great. -
Pool/Beach Service
86% 5 reviewsLovely pool/beach service, according to 86%. -
Laundry Service
25% 6 reviews75% were unhappy with the laundry service.
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"Rather comfortable"
AC works perfectly. Great and spacious family room. Rooms were clean and spacious.
"Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."
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Room Size
90% 2.3 K reviews90% thought rooms were spacious. -
Beds
83% 980 reviews83% said the beds were comfortable. -
Noise Level
53% 247 reviewsFor only 53%, the noise level was all right. -
Bathroom Size
79% 188 reviews79% liked the big bathroom. -
Air Conditioning
21% 120 reviewsAir conditioning was criticized by 79%.
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"Great amenities"
Excellent recreational facilities. Excellent hotel facilities. Lovely seating area.
"Good outdoor sports facilities." "Facilities are modern with a lovely conference area." "Entrance area is ok." "Beautiful architecture." "Nice grounds with great facilities for kids." "Elevator in need of updating." "Smoking area is not nice."
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Hotel Building
82% 1.2 K reviews82% thought the building was wonderful. -
Entrance Area
55% 201 reviews55% considered the lobby entrance to be so-so. -
Old/New Facilities
86% 96 reviews86% said the facilities were very new. -
Architecture
90% 63 reviews90% thought the architecture was beautiful. -
Grounds
84% 44 reviews84% found the grounds to be nice. -
Meeting & Event Facilities
90% 25 reviewsBusiness facilities were excellent, according to 90%. -
Elevator
46% 32 reviews54% complained about the elevator. -
Smoking Area
33% 8 reviews67% didn't like the smoking area. -
Kids Facilities
100% 6 reviews100% loved the facilities for kids. -
Outdoor Sports Facilities
100% 5 reviews100% loved the outdoor sports facilities.
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"Great room"
Free mobile phone usage. Excellent water pressure. AC works perfectly.
"New rooms." "Great beds and okay kitchenettes in clean, spacious rooms." "Decently-clean rooms with spacious bathrooms." "Inadequately maintained rooms with complaints about the A/C, minibars, and TV's." "Shower can be a problem."
Details-
Room Size
90% 2.3 K reviews90% thought rooms were spacious. -
Room Cleanliness
83% 1.2 K reviews83% said rooms were clean. -
Beds
83% 980 reviews83% said the beds were comfortable. -
Bathroom
62% 691 reviewsFor only 62%, the bathroom was ok. -
Bathroom Size
79% 188 reviews79% liked the big bathroom. -
Old/New Room
79% 152 reviews79% appreciated the modern rooms. -
Shower
49% 133 reviews51% had problems with the shower. -
Room Maintenance
39% 140 reviews61% thought they were poorly maintained. -
Air Conditioning
21% 120 reviewsAir conditioning was criticized by 79%. -
Bathroom Cleanliness
68% 99 reviewsCleanliness of the bathroom was average, said 68%. -
TV
37% 41 reviews63% thought the tv was sub-standard. -
Kitchenette
52% 22 reviews52% thought the kitchenette was ok. -
Minibar
41% 19 reviews59% were disappointed with the minibar.
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"Good internet service"
Internet excellent. Excellent Wi-Fi. We enjoyed login.
"Fast and cheap WiFi." "Average wifi quality."
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WiFi Quality
67% 132 reviews67% thought the wifi quality was ok. -
WiFi Cost
95% 72 reviews95% thought it was a great value.
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"Breakfast is average"
One of the best hotel breakfasts. Pricey hotel breakfast buffet. Broken egg.
"Breakfast is decent but expensive."
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Breakfast Prices
39% 105 reviews61% said the breakfast was too expensive.
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