Holiday Inn Mart Plaza

Chicago, USA

1.8 K reviews
Very good business hotel. Close to Chicago River. Good for sightseeing with nearby parking areas. Great pool.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Hairdresser
    • Café
    • 24-hour check-in
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Indoor Pool
    • Number of Pools
    • Heated Pool(s)
    • Swimming Pool
    • Sauna
West Mart Center Drive 350 60654 Chicago Illinois
0 ft to downtown


This modern high-rise hotel with a stunning view of the river and the city lies in the city centre only a few minutes on foot from the Magnificent Mile and the Loop, the second largest business district in the United States.


This hotel was built in 1980. The air-conditioned establishment comprises a total of 521 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom and a safe ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. Parking facilities available to travellers include a garage and a car park. Additional services include translation services, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Cots are available for younger guests. A safe and a desk are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV, a radio, an alarm clock and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms.


The establishment offers a selection of sport and leisure opportunities. The accommodation features a pool and an indoor pool. A range of options are available, including a gym and a sauna.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Great food court. Location was fantastic. Great location downtown.

    "Great location." "Accessible by car, but parking is costly." "Near the city centre and great nearby nightlife." "Close to public transport and the train."

  • Pool
    "Great pool"

    Large indoor pool. Good swimming pool. Great pool.

    "Good pool, acceptably clean."

  • Bar and Beverages
    "Bar is awesome"

    Nice hotel bar. Classy bar. Awesome bar.

    "Good, but spendy, bar."

  • Wellness Area
    "Great wellness & sports facilities"

    Excellent exercise room. Good fitness room.

    "Awesome wellness and fitness areas."

  • Service
    "Fantastic service"

    Staff was excellent. Helpful front desk staff. Great event staff.

    "Friendly and professional housekeepers." "Reception is alright, but restaurant service is disappointing." "Great concierge service." "Room service is perfect." "Booking process should be better organized."

  • Room
    "Great room"

    Amazing skyline view. Excellent rooms. View was amazing.

    "Clean, spacious rooms, comfortable beds, and good views." "Small rooms and poorly cleaned bathrooms." "Badly maintained rooms with poor minibars and kitchenettes." "Reasonably new rooms, but A/C, furniture and TV's are substandard." "Shower can be a problem."

  • Value for money
    "Fairly good value for money"

    Reasonable price for downtown. Free continental breakfast. Expensive hotel bar.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."

  • Food
    "Food is all right"

    Pricey hotel restuarant. No pancake. No mayo.

    "Decent food and okay desserts." "Pricey, subpar menu."

  • Breakfast
    "Breakfast is average"

    Free continental breakfast. Expensive the breakfast buffet. Had to pay for breakfast.

    "Breakfast is decent but expensive."

  • WiFi
    "Complaints about WiFi"

    Don't have Ethernet. Lack of Wi-Fi. No wifi.

    "Wifi quality could be improved." "Free internet."