Hotel Chicago Downtown, Autograph Collection

Chicago, USA

87%
1.7 K reviews
Excellent business hotel. Close to Chicago River. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Stereo
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • 24-hour check-in
    • Restaurant(s) with a smoking section
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Nightclub
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Pub(s)
333 North Dearborn Street Chicago Illinois 60654

Location

This design hotel is located in the heart of Downtown Chicago and within walking distance of State Street Shopping, Michigan Avenue, the Theater District, Merchandise Mart and Millennium Park. It has recently been renovated, and the hotel is an ideal choice for business or leisure. Chicago Midway International Airport is around 19 km away and Chicago O'Hare International Airport is some 26 km from the property.

Facilities

This hotel was built in 1998. Guest accommodation comprises 353 rooms. Most of the storeys can be reached by lift. Amenities include a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a bar and a pub. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include translation services, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio, a stereo system and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. A range of options are available, including a gym and bowling. A disco and a nightclub are among the available leisure options.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    92%
    "Great location"

    Excellent restaurants nearby. Location is amazing. Perfect location downtown.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking." "Close to public transport and the train."

    Details
  • Cleanliness
    91%
    "Clean"

    Room was clean and cozy. Great clean hotel. Clean bathroom.

    "Clean hotel facilities." "Clean rooms and bathrooms."

    Details
  • Service
    90%
    "Fantastic service"

    Friendly hosts. Parking staff wonderful. Staff was outstanding.

    "Service staff are friendly and bar service is great, but housekeeping isn't as impressive." "Professional service, management and reception." "Great concierge service." "Room service could have been improved." "Valet service is ok." "Recreation staff is nice."

    Details
  • Room
    70%
    "Great room"

    Ac worked great. Fabulous views of the city. Well appointed rooms.

    "Clean, spacious rooms, comfortable beds, and good views." "Bathrooms are fine and very clean." "Badly maintained rooms with poor minibars and kitchenettes." "Relatively new rooms, with acceptable TV's, but poor furniture and A/C." "Shower was ok."

    Details
  • Breakfast
    55%
    "Breakfast is average"

    Free continental breakfast. No complimentary breakfast. Bad hotel breakfast.

    "Breakfast is average."

  • Value for money
    44%
    "Value for money could be better"

    Having to pay deposit. Pricey Honor Bar. Paying for WiFi.

    "Value for money could be better." "Relatively high internet cost." "Food is a bit overpriced."

    Details
  • WiFi
    34%
    "Complaints about WiFi"

    No wifi in the rooms. Wifi is expensive. Expensive WiFi.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details