Matum Hotel & Casino

Santiago de los Caballeros, Dominican Republic

71%
393 reviews
Fair hotel for solo travelers. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Facility
    • Casino
    • Conference Room
    • WLAN access
    • Bar(s)
    • Room Service
Ave. las Carreras No.1 Santiago de Los Caballeros

Facilities

Travellers can enjoy a pleasant stay in one of the 41 rooms. Services and facilities at the hotel include a dining area, a bar, room service, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Comfortable accommodation units with a range of amenities are available at the establishment. Features of the rooms include WiFi.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an outdoor pool. Fun and entertainment are offered by a casino.

Meals

Bed and breakfast is bookable.

Ratings

  • Food
    100%
    "Delicious food"

    Great food. Special food preparation. Nice food.

    "Delicious food."

  • Service
    79%
    "Fantastic service"

    Staff execellent. Friendly doorman. Friendly crew.

    "Friendly, more-or-less professional service, and so-so reception."

    Details
  • Breakfast
    79%
    "Tasty breakfast"

    Good breakfast. Included breakfast.

    "Tasty breakfast."

  • Location
    75%
    "Great location"

    Close to center city. Close to airport. Excellent location.

    "Great location, near nice bars and restaurants."

    Details
  • Pool
    47%
    "Pool should be renewed"

    No pool. Pool wasnt open.

    "Pool should be renewed."

  • Cleanliness
    36%
    "Could use a good cleaning"

    Dirty rooms.

    "Rooms could be cleaner."

    Details
  • Amenities
    32%
    "Amenities are not the best"

    Property outdated. No elevator.

    "Hotel buildings could use some improvement."

    Details
  • Room
    24%
    "Room needs to be improved"

    A/c not working. There was no hot water. Air conditioner was not working.

    "Untidy, outdated rooms with bad TV's and A/C." "Average-sized rooms, poorly maintained with subpar beds and bathrooms." "Shower can be a problem."

    Details
  • WiFi
    23%
    "Complaints about WiFi"

    Poor internet.

    "Wifi quality could be improved."

    Details
  • Comfort
    22%
    "More comfort would be nice"

    Pillows too hard. A/c not working. Air conditioner was not working.

    "Poor beds, with complaints about A/C and noise." "Average sized rooms."

    Details
  • Vibe
    21%
    "Vibe is not too good"

    Loud music. Property outdated. Bathroom is old.

    "Vibe is not too good." "Hotel could use some updating." "Atmosphere could be friendlier." "Suitable for solo travelers."

    Details