Raffles Le Royal

Phnom Penh, Cambodia

88%
868 reviews
Excellent city hotel. Close to US Embassy. Good for sightseeing. Fantastic service. Great pool. Awesome vibe.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Café
    • 24-hour check-in
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
  • Food
    • Evening Buffet
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu lunch
    • Lunch Buffet
    • Set menu dinner
    • Full Board
    Activities
    • Children's Pool
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Swimming Pool
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Pool bar
    • Children's Entertainment
Rukhak Vithei Daun Penh 92 Sangkat Wat Phnom Phnom Penh

Location

This city hotel is the premier hotel of Phnom Penh and lies in the centre, only a few minutes' walk from countless sightseeing attractions. The national art museum, the royal palace, the market place and the Russian market are to be found in the immediate vicinity. Numerous shops, bars and restaurants are also to be found in the surrounding area. The transfer time to the airport is approximately 20 minutes.

Facilities

The hotel was built in 1929. The air-conditioned establishment comprises a total of 172 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. There is also a garden. Guests arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include medical assistance, translation services, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. The standard features of most rooms include a balcony. The carpeted accommodation units feature a king-size bed. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The accommodation offers family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The hotel features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. Travellers can enjoy a range of refreshing drinks at the poolside bar. There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Catering options available at the establishment include half board and full board. Breakfast, lunch and dinner are available. Staff are also happy to provide special dietary cuisine. The accommodation also offers snacks.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Pool
    92%
    "Great pool"

    Pool and surroundings are beautiful. Great pool. I enjoyed breakfast at the pool.

    "Great pool."

  • Service
    92%
    "Fantastic service"

    Staff were wonderfully helpful and attentive. Staff were attentive and knowledgeable. Service is utterly impeccable.

    "Professional, friendly service, good reception, and decent housekeeping." "Room service could have been improved." "Great concierge service."

    Details
  • Location
    92%
    "Great location"

    Quiet environment. Right in the centre of the. Car service is very good.

    "Great location with excellent sightseeing."

    Details
  • Breakfast
    91%
    "Tasty breakfast"

    Breakfasts were incredibly bountiful and delicious. Beautiful breakfast and service. I enjoyed breakfast at the pool.

    "Tasty breakfast."

  • Vibe
    81%
    "Awesome vibe"

    Divine relaxation. Beautifully elegant communal areas. Warm and welcoming experience.

    "Awesome vibe." "Friendly atmosphere." "Hotel could use some updating." "Stylish hotel." "Luxurious Hotel." "Good choice for a city trip." "Luxury hotel." "Awesome for families."

    Details
  • Amenities
    80%
    "Great amenities"

    Beautifully elegant communal areas. Gardens excellent. Beautiful lobby.

    "Old facilities, but pleasant hotel buildings." "Beautiful architecture."

    Details
  • Bar and Beverages
    75%
    "Bar is awesome"

    Great bartenders. Great cocktails. Bar is excellent.

    "Bar is awesome." "Standard alcoholic drinks."

    Details
  • Cleanliness
    59%
    "Quite clean"

    Bed sheets were not quite clean. Shower heads were old and did not look clean. Room carpet was dirty.

    "Cleanliness is lacking in rooms and bathrooms." "Moderately clean hotel facilities."

    Details
  • Room
    48%
    "Room needs to be improved"

    Drinks in the fridge are very overpriced. Aircon broke down. Bed sheets were not quite clean.

    "Guests complain about the room maintenance and furnishings, the bathroom cleanliness, and the A/C." "Rooms are cramped and old, but beds and overall cleanliness are satisfactory." "Shower can be a problem."

    Details
  • Value for money
    45%
    "Value for money could be better"

    Vodka and gin are very expensive. Prices are inflated. Our hotel paid for.

    "Value for money could be better."

  • Comfort
    41%
    "More comfort would be nice"

    Very little hot water. Lack of a pillow menu. Aircon broke down.

    "Small, noisy, uncomfortable rooms with poor A/C." "Average beds."

    Details
  • WiFi
    14%
    "Complaints about WiFi"

    Wi-fi doesn't work properly. Really my complaint is your internet.

    "Complaints about WiFi."