Lotte Hotel Seoul

Seoul, Korea, Republic of

90%
6.5 K reviews
Excellent for traveling with friends. Close to Incheon Airport. Great pool. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • WLAN access
    • Room Service
    • Conference Room
    • Public Internet Access
30 Eulji-ro Jung-gu Seoul 04533

Location

The hotel is located at the hub of Seoul's premier business and shopping districts, within walking distance of major international corporate headquarters in the financial and industrial and trade sectors.

Facilities

Travellers can feel at home in one of the 1120 rooms. Most of the storeys can be reached by lift. Services and facilities at the hotel include a restaurant, a dining area, translation services, room service, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Each of the rooms is appointed with air conditioning. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. A TV is also available to travellers. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an indoor pool. The establishment offers a gym (for a fee) to guests.

Payment

Major credit cards are accepted as payment at the establishment.

Ratings

  • Location
    97%
    "Great location"

    Amazing food court. Great place for shopping. Hotel location is great.

    "Great location with good access by car." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train."

    Details
  • Wellness Area
    93%
    "Great wellness & sports facilities"

    New Technogym machines. Great spa. Good gym facilities.

    "Great fitness area, sauna and wellness."

    Details
  • Service
    89%
    "Fantastic service"

    Exceptional staff. Excellent customer service. Excellent staffs.

    "Great housekeeping with friendly and professional service, but mediocre reception." "Great concierge service." "Room service could have been improved." "Shuttle service is ok." "Smooth booking process." "Recreation staff is nice."

    Details
  • Pool
    82%
    "Great pool"

    Nice swimming pool. Good swiming pool. Large pool.

    "Great pool."

  • Cleanliness
    80%
    "Clean"

    Everything clean. Spotless room. Room is clean.

    "Clean rooms."

    Details
  • Breakfast
    70%
    "Tasty breakfast"

    Excellent hotel breakfast. Free buffet breakfast. I liked the breakfast buffet.

    "Breakfast is decent but expensive."

    Details
  • WiFi
    59%
    "Regular internet service"

    The fastest internet. Bad Internet connection. Poor wi-fi.

    "Average wifi quality."

    Details
  • Room
    57%
    "Room is all right"

    No microwave in the room. AC did not work properly. Paper thin walls.

    "Rooms are average and bathrooms roomy enough." "Small rooms with inadequate air conditioners, televisions, and minibars." "Tidy rooms with nice views but outdated with inadequate A/C." "Shower can be a problem."

    Details
  • Value for money
    46%
    "Value for money could be better"

    Too expensive restaurants. For one night too expensive. Chargeable golf range.

    "Value for money could be better." "Pricey breakfast and dining." "Standard beverage prices."

    Details
  • Comfort
    43%
    "More comfort would be nice"

    AC did not work properly. Paper thin walls. Air conditioning not working.

    "Rooms with complaints about size, comfort, and A/C." "Average noise level with mediocre sized bathrooms."

    Details