Mercure Comercial Santo Domingo

Santo Domingo, Dominican Republic

71%
334 reviews
Fair city hotel. Good for sightseeing and located near shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Tiling
    • Minibar
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Hairdresser
    • Foyer
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Full Board
    Activities
    • Massage
    • Golf
    • Children's Entertainment
El Conde esquina Hostos 10211 Santo Domingo

Location

This hotel is located in the tourist centre of Santo Domingo just a few minutes walk from the city centre. Many shops, boutiques, cafés, bars, restaurants and lively night-time venues are to be found in the vicinity.

Facilities

The hotel was built in 2001. Guests are welcomed at the accommodation, which has a total of 96 rooms. A lobby and a reception are available to travellers. Most storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. The hotel's culinary facilities include a restaurant, a dining area and a bar. Travellers can buy souvenirs at the gift shop. Additional facilities at the establishment include a TV room. Available services and facilities include a babysitting service, medical assistance, room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. Cots and extra beds are available. A safe and a minibar are also available. Guests will also find a fridge included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. Leisure options at the establishment include tennis and a gym. For a fee, golf and massage treatments are also available. Entertainment options and leisure facilities include a disco and a kids' club.

Meals

Catering options available at the hotel include bed and breakfast, half board and full board. Guests can choose to book options such as breakfast, lunch or dinner.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    89%
    "Great location"

    Excellent supermarket. Close to museums. Restaurants nearby.

    "Well-located, although unfortunately the parking isn't easy." "Great sightseeing, restaurants and shopping nearby."

    Details
  • Service
    81%
    "Fantastic service"

    Hotel staff very friendly and accommodating. Flexible staff. Easy check in.

    "Efficient, friendly service with a nice reception."

    Details
  • Breakfast
    80%
    "Tasty breakfast"

    Variety on the breakfast. Great breakfast. Decent breakfast.

    "Tasty breakfast."

  • Bar and Beverages
    40%
    "Bar could improve"

    "Bar could improve."

  • Amenities
    36%
    "Amenities are not the best"

    "Hotel buildings could use some improvement."

    Details
  • Cleanliness
    33%
    "Could use a good cleaning"

    Dirty hostel.

    "Rooms could be cleaner." "Hotel facilities could use a good clean."

    Details
  • Room
    32%
    "Room needs to be improved"

    No ventilation. No pillows. TV is old.

    "Rooms are old, poorly cleaned, and small." "Poorly-maintained rooms, badly rated bathrooms and beds." "People dislike the TVs, A/C, and furniture." "Shower can be a problem."

    Details
  • Comfort
    17%
    "More comfort would be nice"

    No ventilation. No pillows. Lacking in comfort.

    "Uncomfortable, cramped rooms, with poor beds." "Deficient A/C and too noisy rooms."

    Details
  • WiFi
    17%
    "Complaints about WiFi"

    Computer was not working. No internet. I had problems with the lobby computer.

    "Wifi quality could be improved."

    Details