Mercure Vientiane

Vientiane, Lao People's Democratic Republic

325 reviews
Fair business hotel. Close to Mekong River. Close to the city center and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Nightclub
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Special Offers
    • Lunch Buffet
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Swimming Pool
    • Steam bath
    • Sauna
    • Tennis
    • Beach Umbrellas
    • Pool bar
Unit 10 Samsenthai Road P.O. Box 585 Vientiane


This hotel is located near the Mekhong River and only about 2 km from Luang Prabang airport. The nearest city is Vientiane, where guests will find a wide range of historic attractions in addition to abundant tree-lined boulevards and temples. Shopping venues, restaurants, and public transport connections are all situated around 1 km from the hotel.


The hotel was built in 1992. Travellers can enjoy a pleasant stay in one of the 172 rooms. Most of the storeys can be reached by lift. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access (for a fee) is available to guests in the public areas. Culinary facilities such as a restaurant, a dining area and a bar offer food and drink. Shopping facilities are also available. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service.


The accommodation features rooms with air conditioning and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The establishment features various options for cooling off on hot days, including a pool and an outdoor pool. Sun loungers and parasols are ideal for relaxation. Travellers can enjoy a range of refreshing drinks at the poolside bar. Leisure options at the accommodation include a gym, table tennis, a sauna and a steam bath. For a fee, tennis and massage treatments are also available. Fun and entertainment are offered by a disco.


Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner. The hotel also offers special catering options.


The following credit cards are accepted at the establishment: American Express, VISA, JCB and MasterCard.


  • Service
    "Fantastic service"

    Staff is always attentive and helpful. Managers were helpful. Excellent services.

    "Friendly, more-or-less professional service, and so-so reception."

  • Location
    "Great location"

    Airport transfers excellent. Big mosque. Near airport.

    "Great location near the airport." "Good shopping, and reasonably central location."

  • Breakfast
    "Tasty breakfast"

    Very good breakfasts. Breakfast satisfying. Breakfast was good.

    "Tasty breakfast."

  • Cleanliness
    "Quite clean"

    Corridor was smoke filled. Jug contained hair. Dirty plates.

    "Cleanliness is lacking in rooms and bathrooms." "Clean hotel facilities."

  • Comfort

    Tranquil and relaxing experience. A/c worked great. Bedding not large enough.

    "Decent noise level, comfort, and room size, with subpar beds." "Good air conditioning."

  • Value for money
    "Value for money could be better"

    Rate which was the most expensive. Rate available. Standard of the hotel, it is expensive.

    "Value for money could be better." "Food is a bit overpriced."

  • Room
    "Room needs to be improved"

    Bedding not large enough. Plumbing very noisy. Pillow is very old and saggy.

    "Older, poorly maintained rooms, and problems with beds and bathroom tidiness." "Fine room size and cleanliness." "Shower can be a problem." "Good air conditioning."

  • WiFi
    "Complaints about WiFi"

    Low signal. Internet horrible. Poor internet service.

    "Wifi quality could be improved."

  • Vibe
    "Vibe is not too good"

    Pillow is very old and saggy. Old fashion tv. Room was old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Good for business people." "Suitable for solo travelers."