Mercure Resort Sanur

Sanur, Indonesia

2.8 K reviews
Good boutique hotel. Close to the beach with many options for eating and drinking.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Tiling
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Kids Club
    • Foyer
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Nightclub
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Half Board
    • Full Board
    • Children's Pool
    • Sun terrace
    • Lounge Chairs
    • Outdoor Pool(s)
    • Water Skiing
    • Diving
    • Number of Pools
    • Ping Pong
    • Windsurfing
    • Banana Boat
    • Massage
    • Badminton
    • Canoe
    • Sailing
    • Cycling/Mountain Biking
    • Swimming Pool
    • Tennis
    • Beach Umbrellas
    • Beach Volleyball
    • Golf
    • Pool bar
Jalan Mertasari 80034 Sanur


This beach hotel is situated directly on the white sandy Sanur beach, the main tourist area in Kuta. Sheltered by the offshore reefs, there are good conditions for swimming. Sanur market as well as restaurants and shopping facilities can be comfortably reached on foot. Transfer time to Ngurah Rai airport is about 15 minutes.


Guests can enjoy a pleasant stay in one of the 129 rooms. A lobby and a reception are available to travellers. Amenities include a safe and a currency exchange service. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Various shops are available, including a souvenir shop. The grounds of the hotel feature a playground and an attractive garden. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.


Each of the rooms is appointed with air conditioning and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV and WiFi. Slippers are laid out in each of the rooms. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The accommodation features an outdoor pool and a children's pool. Sun loungers on the sun terrace offer an inviting place to relax. Travellers can enjoy a range of refreshing drinks at the poolside bar. A variety of sporting activities, such as tennis, beach volleyball and volleyball, or for a fee, biking/mountain biking, are offered at the establishment. A wide range of sports are available, including water sports such as windsurfing, snorkelling and diving, or for a fee, sailing. Sailing and kayaking are organised by third-party operators. Sport and leisure facilities at the hotel include table tennis and badminton. A wellness area with a spa, a beauty salon and massage treatments is available at the accommodation. Entertainment options and leisure facilities include a disco and a kids' club.


Catering options available at the establishment include half board and full board. Available meals include breakfast, lunch and dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Beautiful and quiet location. Location was amazing. Location and cleanliness was perfect.

    "Great location somewhat accessible by car." "Close to the beach, restaurants, bars, and sightseeing." "Airport access is difficult."

  • Service
    "Fantastic service"

    Staff were faultless. Staff were amazing and happy to help. Staff were wonderfully welcoming always with a smile.

    "Service is friendly and professional, especially the pool/beach service." "Great staff at reception and the restaurant." "Poor management, but okay housekeeping." "Good shuttle service." "Recreation staff could be nicer." "Room service is average." "Hotel security is ok." "Booking process should be better organized." "Average tour guide."

  • Wellness Area
    "Great wellness & sports facilities"

    Spa was fabulous. Great yoga classes. Great massages under the trees.

    "Great for wellness, with a decent fitness area."

  • Breakfast
    "Tasty breakfast"

    Buffet breakfast was fantastic. Breakfast was delicious. Breakfasts were fantastic.

    "Tasty yet pricey breakfasts."

  • Amenities
    "Great amenities"

    Facilities in the resort were superb. Hotel gardens and swimming pool are gorgeous. Excellent facility and staff.

    "Good outdoor sports facilities." "Outdated facilities, not accessible for those with handicaps." "Unspectacular architecture." "Awesome terrace."

  • Value for money
    "Best value for money"

    Spa at a great price. Bike hire was included. Cheap beer.

    "Fairly good value for money." "Pricey breakfast and dining." "Beverages could be cheaper." "Free internet."

  • Room
    "Room is all right"

    Air ventilation worked well. Loved having clean beach towel. Desk chair was stained and dirty.

    "Standard rooms with typical TV's." "Big rooms with nice views, yet somewhat old and neglected." "Bathrooms are large but with substandard cleaning." "Shower can be a problem." "Subpar furniture and balconies." "Minibar can be a problem."

  • WiFi
    "Complaints about WiFi"

    Inconsistent network. Terrible internet. Poor signal.

    "Wifi quality could be improved." "Free internet."