Orchard Parade

Singapore, Singapore

79%
2.9 K reviews
Good family hotel. Close to MRT. Easily accessible by car and close to shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Café
    • Restaurant(s) with a smoking section
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    Activities
    • Children's Pool
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Sauna
1 Tanglin Road Singapore 247905
0.4 mi to downtown

Location

This hotel is located at the top of Orchard Road, a prime shopping, restaurant and entertainment belt. The 17-storey hotel is less than 1 km from the Orchard MRT train station and is surrounded by shopping centres such as Orchard Towers, Delphi Orchard, Forum The Shopping Mall and Tanglin Mall, which also houses a number of restaurants, pubs, bars and a disco, all within 5-7 minutes' walk. The Hard Rock Café is a mere 2 minutes away on foot. The Singapore Botanic Gardens & National Orchid Garden is a 12-15-minute walk away, with the Singapore History Museum, the Singapore Art Museum and the Suntec City Convention Centre all within 10-12 minutes' drive away. Changi International Airport is a 25-minute drive from the hotel.

Facilities

The hotel was built in 1967. Guests are welcomed at the accommodation, which has a total of 387 rooms. The upper floors of the establishment can be accessed by lift. Amenities include a safe and a currency exchange service. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Shopping facilities are also available. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Additional services include medical assistance, room service, a laundry service and a hairdresser.

Rooms

The establishment features rooms with air conditioning and a bathroom. The carpeted accommodation units feature a double bed. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV and a radio add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The hotel offers family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The accommodation features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. The hot tub is the perfect place to relax. Leisure options at the establishment include a gym and a sauna, or for a fee, massage treatments.

Meals

Travellers can choose options including breakfast, lunch and dinner.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    94%
    "Great location"

    Excellent position. Superb location. Location superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Good car access, but so-so parking."

    Details
  • Service
    80%
    "Fantastic service"

    Fantastic staff. Excellent reception staff. Housekeeping excellent.

    "Service is professional and friendly." "Reception and management are fine, but housekeeping is below average." "Room service could have been improved." "Great concierge service."

    Details
  • WiFi
    69%
    "Regular internet service"

    Free 4g internet. Free internet. WIFI did not work.

    "Average wifi quality."

    Details
  • Food
    63%
    "Food is all right"

    Complimentary afternoon tea. Separate place to eat. Expensive meals.

    "Pricey restaurant with a good menu but a poorly rated experience overall."

    Details
  • Room
    56%
    "Room is all right"

    Outdated standard room. Terrible cable selection. Carpet with stains.

    "Large, moderately clean rooms, and decent views." "Small rooms and poorly cleaned bathrooms." "Poorly-maintained rooms with subpar furniture and TVs." "Rooms needing updating with poor quality A/C and minibars." "Shower can be a problem." "Adequate balcony."

    Details
  • Cleanliness
    53%
    "Quite clean"

    Maintained clean. Soaked towels. Carpet dirty.

    "Rooms and pool area moderately clean but bathrooms are poorly cleaned." "Moderately clean hotel facilities."

    Details
  • Breakfast
    48%
    "Breakfast can be improved"

    Croissants were old. Repetitive breakfast spread. Breakfast poor.

    "Some complaints about quality and price of breakfast."

    Details
  • Amenities
    47%
    "Amenities are not the best"

    Very old décor. Not much lounge area. Lifts not working.

    "Older facilities and unpleasant entrance area." "Architecture not so nice." "Elevator in need of updating."

    Details
  • Bar and Beverages
    35%
    "Bar could improve"

    There was no bar. No bar.

    "Bar could improve."

  • Vibe
    28%
    "Vibe is not too good"

    Not much lounge area. Loud music. Outdated standard room.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel could be more stylish." "Luxurious Hotel." "Awesome for families." "Good for business people." "Good choice for a city trip."

    Details