West End Hotel

Bombay/ Mumbai, India

350 reviews
Good hotel for solo travelers. Good for sightseeing with easy access to train stations. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Laundry Facilities
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Foyer
    • Public Internet Access
    • CafĂ©
  • Food
    • Breakfast Served
45 New Marine Lines Mumbai 400 020


The hotel is situated in New Marine Lines, a stone's throw from the shopping and entertainment districts of South Mumbai, and approximately 23 km from the airport.


A lobby and a reception are available to travellers. The hotel features various services and facilities, including a restaurant, a bar, medical assistance, room service, a conference room, a coin-operated laundry and a hotel doctor, for a comfortable and relaxing stay. Wireless internet access (for a fee) is available to guests in the public areas. Those arriving in their own vehicles can leave them in the car park of the establishment.


Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. A safe and a minibar are also available. Other features include internet access, a telephone, a TV and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available.


The accommodation offers breakfast, lunch and dinner. Staff are also happy to provide vegetarian dishes.


  • Service
    "Fantastic service"

    Staff is gentle and cordial. Staff very prompt and courteous. Services are excellent.

    "Reception is decent, with overall friendly and professional service." "Room service is perfect."

  • Location
    "Great location"

    Hotel is located in the heart of the city. Close to all major attractions. Very close to Church.

    "Great location with good access by car." "Excellent sightseeing, restaurants and bars nearby." "Train station is close."

  • Comfort
    "Rather comfortable"

    Hotel is quite peaceful. Rooms are spacious and clean. Bed was very comfortable.

    "Large, comfortable rooms." "Bathroom could be bigger."

  • Breakfast
    "Tasty breakfast"

    Breakfast was very good. Breakfast which was complimentary. Breakfast provided by the hotel was very good.

    "Tasty breakfast."

  • Room
    "Room is all right"

    Modern fittings. Lights not working. No electric kettle, tea, toiletries.

    "Decent, large, and clean rooms." "Rooms and furniture show their age, and there's no views to speak of." "Small rooms and poorly cleaned bathrooms."

  • Value for money
    "Value for money could be better"

    In room dining menu is extremely steep. Not at all worth the money. Not worth very much average Room.

    "Value for money could be better." "Food is a bit overpriced." "Relatively high internet cost."

  • Vibe
    "Vibe is not too good"

    Very old premises. Dated property. Lifts are old and rickety.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Stylish hotel." "Suitable for solo travelers."

  • WiFi
    "Complaints about WiFi"

    WiFi chargeable. Wifi is not free. There is no complimentary WiFi.

    "Wifi quality could be improved." "Relatively high internet cost."