Best Western Plus Sterling Hotel & Suites

Charlotte, USA

415 reviews
Good business hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Bicycle Cellar
    • Laundry Facilities
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • 24-hour check-in
    • Newspaper stand
    • WLAN access
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Continental Breakfast
242 E Woodlawn Road Charlotte North Carolina 28217-2202
0 ft to downtown


The property provides easy access to area attractions including Ericson Stadium, the Charlotte Convention Center and Lowe's Motor Speedway. The family-friendly business hotel is just 9.5 km from Downtown Charlotte and just 19.5 km from Paramount Carowinds. There are several restaurants within a stone's throw of the hotel. Freedom Park is approximately 11 km away.


The hotel was built in 1987. Guests are welcomed at the accommodation, which has a total of 97 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Culinary facilities include a breakfast room. Shopping facilities are also available. Additional features at the hotel include a newspaper stand and a TV room. Those arriving in their own vehicles can leave them in the car park of the accommodation. Travellers can also use the bicycle storage facilities. Facilities include a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. There is also a safe. Additional features include a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and an alarm clock, contribute to a great stay. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.


The hotel offers a gym (for a fee) to travellers.


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.


  • Value for money
    "Best value for money"

    Included eggs. Including eggs bacon. Free airport shuttle.

    "Best value for money." "Fair breakfast prices."

  • Service
    "Fantastic service"

    Friendly front desk staff. Friendly staff. Great shuttle service.

    "Efficient, friendly service with a nice reception." "Good shuttle service."

  • Breakfast
    "Tasty breakfast"

    Included eggs. Breakfast area amazing. Decent breakfast.

    "Great and affordable breakfast."

  • Location
    "Great location"

    Stores nearby. Close to metro station. Train shuttle across the street.

    "Great location." "Near public transport, airport, and train station." "Central location with good access by car."

  • Food
    "Delicious food"

    Including eggs bacon. Casual meal.

    "Delicious food."

  • WiFi
    "Good internet service"

    Wifi worked well. Great wifi. Good WiFi.

    "Good internet service." "Average wifi quality."

  • Cleanliness

    Clean facility. Clean bathroom. Clean hotel.

    "Moderately clean hotel facilities." "Clean rooms and bathrooms."

  • Room
    "Room is all right"

    Fixtures are old. Fan in the bathroom didn't work. Ice machine didn't work.

    "Decent, large, and clean rooms." "Outdated, poorly maintained rooms with insufficient A/C." "Clean but generally poor bathrooms." "Shower can be a problem."