Crowne Plaza Santa Domingo

Santo Domingo, Dominican Republic

716 reviews
Excellent hotel. Good for sightseeing with nearby parking areas.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Foyer
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Casino
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Lunch Buffet
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Swimming Pool
    • Sauna
    • Tennis
    • Golf
Avenida George Washington 218 P.O. Box 2890 Santo Domingo


This hotel is located in the tourist resort of El Malecón just a few minutes walk from the centre of Santo Domingo. Various shopping and entertainment venues are within a few steps of the hotel.


The hotel was built in 1992. Guests can enjoy a pleasant stay in one of the 462 rooms. A lobby and a reception are available to travellers. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Shopping facilities are also available. Additional facilities at the establishment include a TV room. Travellers arriving by car can leave their vehicles in the garage or in the car park. Additional services include translation services, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The standard features of most rooms include a balcony. A safe and a minibar are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a bathtub. A hairdryer is also available. The hotel offers non-smoking rooms and smoking rooms.


The accommodation features a pool and an outdoor pool. The hot tub is the perfect place to relax. A range of options are available, including tennis, a gym, a spa, a sauna and hydrotherapy applications. Fun and entertainment are offered by a casino.


Guests can choose options including breakfast, lunch and dinner.


The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Sights to see close by. Close to historic sites. Mall nearby.

    "Great location with good parking availability." "Close to the beach, restaurants, bars, and sightseeing."

  • Cleanliness

    Everything clean. Hotel is very clean.

    "Clean hotel facilities." "Clean rooms."

  • Service
    "Fantastic service"

    Courteous staff. Wonderful stay Staff. Perfect host.

    "Friendly service, especially in the restaurant." "Service is acceptably professional, but some complaints about reception staff." "Great hotel security."

  • Breakfast
    "Tasty breakfast"

    Excellent omelettes. Eggs cooked to order. Nice breakfast.

    "Reasonably priced, tasty breakfasts."

  • Room
    "Room is all right"

    Well stocked mini bar. Very little storage space. No electricity.

    "Unexceptional rooms with okay furniture." "Clean rooms with wonderful beds and stunning views." "Smaller bathrooms, with poorly rated maintenance and minibars."

  • Comfort

    Very little storage space. Nice a/c. Large rooms.

    "Somewhat comfortable and acceptably sized rooms." "Excellent beds but small bathrooms."

  • Wellness Area
    "Sufficient wellness & sports facilities"

    They also have spa. Jacuzzi was cold.

    "Sufficient wellness & sports facilities." "Good fitness area."

  • Value for money
    "Fairly good value for money"

    Ocean view for free. Affordable price. Restaurant food too expensive.

    "Fairly good value for money." "Acceptable breakfast prices." "Food is a bit overpriced."

  • WiFi
    "Complaints about WiFi"

    Wi fi never worked.

    "Wifi quality could be improved."