Shangri-La Hotel Shenzhen

Shenzhen, China

85%
4.4 K reviews
Very good wellness hotel. Easily accessible by car and also close to train stations. Fantastic service. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Safe
    • Air conditioning (centrally regulated)
    • Fridge
  • Facility
    • Conference Room
    • WLAN access
    • Bar(s)
    • Room Service
East Side Railway Station 1002 Jianshe Road Shenzhen 518001

Location

This luxury hotel is ideally located in the Lo Wu district, adjacent to the busy Hong Kong border.

Facilities

Travellers can enjoy a pleasant stay in one of the 522 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, translation services, room service, a conference room and a business centre. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Each of the rooms is appointed with air conditioning. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. WiFi is also available to travellers. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an outdoor pool. A range of options are available, including a gym and a spa.

Ratings

  • Location
    93%
    "Great location"

    Close to Lo wu train station. Location is superb. Close to shopping mall.

    "Great location." "Easy car access but inadequate parking." "Close to public transport and the train." "Good shopping, and reasonably central location."

    Details
  • Bar and Beverages
    86%
    "Bar is awesome"

    Bar in the 31st floor is great.

    "Bar is awesome."

  • Service
    84%
    "Fantastic service"

    Superb staff. Excellent front office. Concierge staff excellent.

    "Friendly service with great management and waitstaff." "Reception is OK, housekeeping good and service professional." "Great concierge service."

    Details
  • Pool
    80%
    "Great pool"

    Nice swimming pool. Lovely pool.

    "Great pool."

  • Breakfast
    80%
    "Tasty breakfast"

    Buffet breakfast excellent. Breakfast restaurant excellent. Breakfast buffet extensive.

    "Great and affordable breakfast."

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  • Value for money
    57%
    "Fairly good value for money"

    Late checkout including. Free upgrade. Good price.

    "Fairly good value for money." "Normally priced food." "Fair breakfast prices."

    Details
  • Room
    47%
    "Room needs to be improved"

    Club room was small. Furnishing is old. No water pressure.

    "Poorly-maintained, small rooms with subpar TV's and furniture." "Great kitchenettes and views, but outdated, with poor A/C." "Small but relatively clean bathrooms." "Comfortable beds." "Shower can be a problem."

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  • Vibe
    40%
    "Vibe is not too good"

    Older building. Furnishing is old. Facility are getting old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Pleasant entrance area." "Great for a wellness holiday." "Good resort hotel." "Good choice for a city trip."

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  • Comfort
    39%
    "More comfort would be nice"

    Too small rooms. Bathrooms are tiny. Poor noise.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."

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  • WiFi
    30%
    "Complaints about WiFi"

    Internet slow. Lousy wifi connection. Worst WIFI.

    "Wifi quality could be improved."

    Details