The Ritz-Carlton Santiago

Santiago de Chile, Chile

521 reviews
Excellent luxury hotel. Located near shopping areas and has easy access to public transportation. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Lounge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Jacuzzi
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Massage
    • Steam bath
    • Sauna
Calle El Alcalde No. 15 Las Condes Santiago


The hotel is located in the area of Las Condes near the financial district, and approximately a 10-minute drive both from the tourist centre of Parque Arauco and the beach. The establishment is also situated ten minutes from the Comodoro Arturo Merino Benítez International Airport.


Guests can feel at home in one of the 205 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area and a bar. Shopping facilities are also available. Guests arriving by car can leave their vehicles in the garage or in the car park. Facilities include room service.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The accommodation offers family rooms and non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The terrace is a great place to while away the time. The hot tub is the perfect place to relax. Active travellers can choose from a range of leisure activities, including a gym, a spa, a sauna, a steam bath and massage treatments.


Bed and breakfast is bookable. Snacks and meals, including breakfast, lunch and dinner are available. The establishment also offers snacks.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Food
    "Delicious food"

    Food amazing.

    "Delicious food."

  • Service
    "Fantastic service"

    Excellent staff. Genuine welcome. Professional service.

    "Friendly service and great reception."

  • Location
    "Great location"

    Fabulous city. With lots of shops. Just steps from Metro station.

    "Great location near shopping and public transport."

  • Breakfast
    "Tasty breakfast"

    Wonderful buffet breakfast. Fantastic breakfast. Amazing breakfast.

    "Tasty breakfast."

  • Bar and Beverages
    "Bar is awesome"

    Bar is open late.

    "Bar is awesome."

  • Amenities
    "Great amenities"

    Fantastic facility. Ample conference space.

    "Great buildings with exceptional entrance area, but outdated facilities."

  • Wellness Area
    "Great wellness & sports facilities"

    "Great wellness & sports facilities."

  • Room
    "Room is all right"

    Ripped towels. Chairs uncomfortable. Free room upgrades.

    "Great beds in okay rooms." "Poorly cleaned, old rooms and bathrooms."

  • Value for money
    "Value for money could be better"

    Driver charged us. High price. Paying for WiFi.

    "Value for money could be better."

  • Cleanliness
    "Could use a good cleaning"

    "Rooms could be cleaner."

  • WiFi
    "Complaints about WiFi"

    Paying for WiFi.

    "Complaints about WiFi."