The Westin Tokyo

Tokyo, Japan

1.3 K reviews
Excellent luxury hotel. Fantastic service. Great location. Awesome vibe.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Indoor Pool
    • Steam bath
    • Massage
1-4-1 Mita Meguro-ku Tokyo 153-8580


The hotel is located in the Shibuya neighbourhood of Tokyo, near the Tokyo Metropolitan Museum of Photography and the National Park for Nature Study. Another nearby point of interest is Tokyo Tower.


The air-conditioned hotel comprises a total of 438 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service.


The accommodation features rooms with air conditioning and a bathroom. The rooms have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a CD player, a DVD player and WiFi (for a fee), contribute to a great stay. Among the amenities provided in the rooms are slippers and a daily paper. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


The establishment features an indoor pool. A range of options are available, including a gym, a spa, a steam bath, a beauty salon and massage treatments.


Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide vegetarian dishes. The accommodation also offers snacks. Options include alcohol-free drinks and alcoholic beverages.


The following credit cards are accepted at the hotel: VISA and MasterCard.


  • Breakfast
    "Tasty breakfast"

    Amazing buffet breakfast. We enjoyed the breakfast buffet. Terrific breakfast buffet.

    "Tasty yet pricey breakfasts."

  • Service
    "Fantastic service"

    Excellent staff. Helpful and friendly staff. Helpful check in/ Check.

    "Great housekeeping with friendly and professional service, but mediocre reception." "Room service is perfect." "Booking process is sufficient." "Great concierge service."

  • Bar and Beverages
    "Bar is awesome"

    Nice bar.

    "Nice bar with tasty alcoholic drinks."

  • Room
    "Great room"

    Great nights sleep. Immaculate rooms. Great view over the city.

    "Great furniture in spacious rooms." "TV's, beds and views are impressive." "Bathrooms are large but with substandard cleaning." "Old, poorly maintained, but acceptably clean rooms." "Shower was ok."

  • Vibe
    "Awesome vibe"

    A lot of character. Beautiful lobby. Cosy decor.

    "Awesome vibe." "Friendly atmosphere." "Pleasant entrance area." "Hotel could use some updating." "Stylish hotel." "Luxurious Hotel." "Luxury hotel." "Nice for romantic trips." "Good for business people."

  • Food
    "Delicious food"

    Delicious cakes. Amazing food.

    "Great overall dining experience, good side dishes, and good snacks." "Great, but expensive, menu and delicious desserts."

  • Location
    "Great location"

    Mall nearby. The nearest subway station. Restaurants across the street.

    "Great location with good access by car." "Good shopping and sightseeing." "Train station is a bit far." "Close to public transport."

  • Amenities
    "Great amenities"

    Outstanding meeting spaces. Beautiful garden. Beautiful lobby.

    "Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Beautiful architecture." "Facilities in need of refurbishment."

  • Value for money
    "Value for money could be better"

    "Value for money could be better." "Pricey food, particularly breakfasts, and expensive WiFi."

  • WiFi
    "Complaints about WiFi"

    "Wifi quality could be improved." "Relatively high internet cost."