Newhotel Saint Charles

Marseille, France

2.2 K reviews
Fair hotel for solo travelers. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Internet Access
    • Shower
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Hotel Room Safe
    • Café
    • 24-hour check-in
    • WLAN access
    • Bar(s)
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
4 Allees Leon-Gambetta 13001 Marseille


This attractive hotel is located just a few minutes from Saint Charles train station (TGV) as well as from the popular Avenue Canebière. The metro is also only a few steps away. It is also close to many different shopping venues, bars and restaurants as well as just a few kilometres from the sea and the nearest beach. The airport is around 20 km away and takes around 20 minutes to reach.


Guests can feel at home in one of the 60 rooms. In the air-conditioned hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys can be reached by lift. Services and facilities at the hotel include a safe, a restaurant, a breakfast room, a café, a bar, multilingual staff and a conference room. Internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the accommodation.


The establishment features rooms with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed. There is also a minibar. Guests will also find a fridge included as standard. Internet access, a telephone and a TV ensure optimal comfort. Amenities in the bathrooms include a shower. A hairdryer is also available. Special family rooms are available for families with children.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Close to metro station. Nearby Marseille Train Station. Fab location.

    "Great location." "Close to public transport and the train." "Central location with great sightseeing, dining out and shopping." "Not great access by car, with poorly rated parking." "Parking should be cheaper."

  • Service
    "Fantastic service"

    Staff profesional. Good checkin. Helpful reception staff.

    "Friendly and professional service, with great reception but subpar housekeeping."

  • Breakfast
    "Breakfast is average"

    Comped for breakfast. The breakfast buffet rich. Bad juice machine.

    "Breakfast is decent but expensive."

  • Comfort

    No air-conditioning. Paper-thin walls. Too much noise from the street.

    "Rooms adequately-sized but noisy with poor A/C." "Comfortable beds and spacious bathrooms."

  • Beach
    "Reasonable beach"

    "Reasonable beach."

  • Room
    "Room needs to be improved"

    No hairdryer in the room. Fridge didn't work. Paper-thin walls.

    "Outdated rooms with complaints about minibars, A/C, and cleanliness." "Outdated rooms and furniture, with an okay view." "Bathrooms are large but with substandard cleaning." "Comfortable beds." "Shower can be a problem."

  • Cleanliness
    "Could use a good cleaning"

    Smelly carpet in the room. Dirty corridors. Was lacking cleanliness.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean."

  • WiFi
    "Complaints about WiFi"

    Internet was not working. Poor wi-fi. No wifi.

    "Wifi quality could be improved." "Free internet."

  • Vibe
    "Vibe is not too good"

    It made us feel uneasy.

    "Vibe is not too good." "Hotel could use some updating." "Hotel is relatively stylish." "Atmosphere could be friendlier." "Entrance area is not particularly attractive." "Luxurious Hotel." "Suitable for solo travelers."

  • Amenities
    "Amenities are not the best"

    Lift rather small. No downstairs. Dirty corridors.

    "Older facilities and unpleasant entrance area." "Elevator in need of updating." "Unspectacular architecture."