Crowne Plaza Surfers Paradise

Surfers Paradise, Australia

2.9 K reviews
Very good city hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Kitchenette
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Currency Exchange
    • WLAN access
    • Room Service
    • Air conditioning
    • Conference Room
  • Food
    • Breakfast Served
    • Jacuzzi
    • Outdoor Pool(s)
    • Number of Pools
    • Massage
    • Sauna
    • Tennis
    • Children's Entertainment
2807 Gold Coast Highway Surfers Paradise Queensland 4217
3.2 mi to downtown


The hotel is the perfect starting point for a host of recreational and entertainment activities that vary from theme parks to championship golf courses, international restaurants and non-stop nightlife. Situated just 3 km away from the city centre, the hotel is within walking distance of Broadbeach, surf beaches, Jupiter's Casino and the shopping centres. The theme parks, including Sea World, Wet'n'Wild, Movie World and Dream World, can be found 10-30 km away. This hotel is 10 km from the train station and 25 km from Gold Coast Airport.


Guests can enjoy a pleasant stay in one of the 378 rooms. Most of the storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas (for a fee) allows travellers to stay connected. Among the culinary options available at the hotel are a restaurant, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include a babysitting service, a childcare service, translation services, room service and a laundry service.


Each of the rooms is appointed with air conditioning, a living room and a bathroom. The basic features of most rooms include a balcony. Many rooms feature a sea view, which further enhances the ambience. Guests can enjoy a good nights' sleep on the double bed. A safe and a minibar are also available. The kitchenette is equipped with a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. The bathrooms are fitted with a shower, a bathtub and a hot tub. A hairdryer is also available. The establishment offers non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The hot tub is the perfect place to relax. A range of options are available, including tennis, a gym, a spa, a sauna and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


Guests can choose from a range of snacks and meals including breakfast or dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Service
    "Fantastic service"

    Check in/out excellent. Staff are amazing. Beautiful room service.

    "Service is generally friendly, although bar service is poor." "Professional service with great waitstaff and management, but so-so housekeeping." "Room service is perfect." "Great concierge service." "Smooth booking process."

  • Location
    "Great location"

    Fabulous location. Great parking options. Great shopping location.

    "Great location." "Good car access, but so-so parking." "Close to public transport and the train." "Near enough to the city centre, with great sightseeing, shopping, and dining." "Standard parking prices."

  • Breakfast
    "Tasty breakfast"

    Buffet breakfast was delicious. Loved having breakfast. Sensational breakfast.

    "Reasonably priced, tasty breakfasts."

  • Food
    "Delicious food"

    Amazing Buffett. Food was amazing. Amazing desserts.

    "Decent seafood and overall great dining." "Good menu with great vegetables." "Pricey food but great desserts."

  • Room
    "Great room"

    Amazing ocean views. Room was immaculate. Fantastic view of ocean.

    "Large rooms with great views, decent balconies, and so-so beds." "Rooms are decently-clean, but maintenance is neglected with poor TV's and furnishings." "Bathrooms are large but with substandard cleaning." "Outdated rooms with poor kitchenettes, minibars and A/C." "Shower can be a problem."

  • Value for money
    "Fairly good value for money"

    Restaurant bit expensive. All in all not worth. Customer service had to pay.

    "Fairly good value for money." "Free internet." "Food is a bit overpriced." "Acceptable breakfast prices."

  • WiFi
    "Regular internet service"

    Free internet. Paying for room internet. Free WIFI.

    "WiFi is good value." "Wifi quality could be improved."

  • Vibe
    "Vibe is not too good"

    Gym was old. Facility a bit old. Building is getting old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Stylish hotel." "Luxurious Hotel." "Entrance area is ok." "Good choice for a city trip." "Good for business people."