Hyatt Regency San Antonio

San Antonio, USA

87%
2.9 K reviews
Excellent romantic hotel. Close to River Walk. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Conference Room
    • Shops
    • Hairdresser
123 Losoya Street San Antonio TX 78205

Facilities

The hotel comprises a total of 630 rooms. A lobby and a reception are available to travellers. Wireless internet access is available to guests. Various gastronomic options are available, including a restaurant, a dining area and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include translation services, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. There is also a safe and, for a fee, a minibar. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV, a radio and WiFi. Amenities in the bathrooms include a shower. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

A dip in the swimming pool is great for getting into the holiday spirit. The hot tub is the perfect place to relax. A range of options are available, including golf, a gym and a spa.

Ratings

  • Location
    91%
    "Great location"

    Premium location:. Location of this hotel excellent. Location was amazing.

    "Great location." "Great sightseeing, restaurants and shopping nearby." "Accessible by car, but parking is costly."

    Details
  • Service
    89%
    "Fantastic service"

    Excellent customer service skills. Hotel staff was amazing. Staff was amazing.

    "Friendly service, and excellent management." "Average bar service and housekeeping." "Valet service is ok." "Great concierge service." "Room service is perfect." "Recreation staff is nice."

    Details
  • Food
    84%
    "Delicious food"

    Fabulous taco. Buffet great. Food was excellent.

    "Superior menu with average prices makes for great dining."

    Details
  • Wellness Area
    73%
    "Great wellness & sports facilities"

    Beautiful workout facility. Great workout room. Great fitness center.

    "Awesome wellness and fitness areas."

    Details
  • Breakfast
    71%
    "Tasty breakfast"

    Hearty buffet style breakfast. Fine for breakfast. Nice buffet breakfast.

    "Reasonably priced, tasty breakfasts."

    Details
  • Amenities
    59%
    "Ordinary amenities"

    Excellent facilities. Noisy construction. Roof covered in dust.

    "Buildings are fine with old facilities, but the grounds are wonderful." "Elevator in need of updating." "Adequate terrace." "Adequate meeting & event facilities."

    Details
  • Room
    58%
    "Room is all right"

    Noisy air conditioner. Leaked hot water. Broken closet.

    "Great views, with average beds, relatively well-sized and tidy enough." "Small rooms and poorly cleaned bathrooms." "Old, poorly-maintained rooms with poor minibars and kitchenettes." "Substandard furniture with poor A/C, TV's and balconies." "Shower can be a problem."

    Details
  • Comfort
    51%
    "Comfortable"

    Peaceful experience. A/C did not work properly. Loud AC.

    "Mediocre comfort, room sizes and beds." "Small bathrooms, noisy rooms, and deficient A/C."

    Details
  • WiFi
    45%
    "Complaints about WiFi"

    Poor internet service.

    "Wifi quality could be improved."

    Details
  • Pool
    41%
    "Pool should be renewed"

    Pool is small. Pool is too small. Pool was small.

    "Pool should be renewed."

  • Value for money
    36%
    "Value for money could be better"

    Overpriced hotel parking. Were charged for two nights. Fees ridiculous.

    "Value for money could be better." "Acceptable breakfast prices." "Normally priced food."

    Details