Crowne Plaza Jerusalem

Jerusalem, Israel

1.5 K reviews
Fair business hotel. Close to Israel Museum. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Kitchenette
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Shops
    • Café
    • Medical Assistance
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Evening Buffet
    • Breakfast Served
    • Half Board
    • Full Board
    • Children's Pool
    • Lounge Chairs
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Tanning Studio/Solarium
    • Sauna
    • Beach Umbrellas
    • Children's Entertainment
1 Ahaliya Givat Ram 91130 Jerusalem


From its location in Givat Ram, the highest point in the city, the hotel offers breathtaking views of the beautiful city of Jerusalem. The hotel is opposite the international convention centre (Binyeney Ha'Umma) and within walking distance of the museum campus, the Knesset, the Supreme Court, the Spanish Orchard in the Nachlaot neighbourhood and the vibrant Mahane Yehuda market, which is quickly filling up with boutiques and stores. The Mamila tourist centre and the Old City of Jerusalem are both around 30 minutes on foot, or 15 minutes by public transport. The nearest beach on the Dead Sea is 75 minutes' drive and Tel Aviv is roughly an hour and a half by car. Tel Aviv-Ben Gurion International airport is approximately 60 km away.


Guest accommodation comprises 397 rooms. Services such as a cloakroom and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a breakfast room and a café. Shopping facilities are also available. Additional facilities at the establishment include a newspaper stand. Guests arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include medical assistance, room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. The rooms have a double bed or a king-size bed. There is also a safe. The kitchenette is equipped with a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. Sun loungers and parasols are ideal for relaxation. Active travellers can choose from a range of leisure activities, including a gym and a solarium. Additional services include an entertainment programme for children, offering numerous activities.


Catering options available at the hotel include half board and full board. Snacks and meals, including breakfast and dinner are available.


All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.


  • WiFi
    "Good internet service"

    "Good internet service." "Average wifi quality."

  • Location
    "Great location"

    Mall nearby. Close to the city. Train station nearby.

    "Good location, close to public transport." "Parking is rare." "Medium distance to city centre." "Standard parking prices."

  • Breakfast
    "Breakfast is average"

    No complimentary breakfast. Incredible buffet breakfast. Breakfast excellent.

    "Breakfast is decent but expensive."

  • Service
    "Service is adequate"

    Bellman helpful. Staff need customer training. Disgusting manager.

    "Poor restaurant service and housekeeping, but professional enough service overall." "Friendly service, but poor management and reception." "Room service could have been improved."

  • Comfort
    "More comfort would be nice"

    Aircondition did not work. A hair on his pillow. View very little.

    "Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." "Average-sized rooms with alright beds."

  • Amenities
    "Amenities are not the best"

    Loose floors.

    "Subpar entrance area and older facilities, but wonderful grounds."

  • Value for money
    "Value for money could be better"

    "Value for money could be better." "Pricey breakfast and dining."

  • Room
    "Room needs to be improved"

    Aircondition did not work. A hair on his pillow. Broken mini-bar.

    "Rooms in need of better cleaning, with poor quality TV's, minibars, and A/C." "Excellent views from decently sized rooms with okay beds." "Small rooms and poorly cleaned bathrooms." "Ill-maintained, older rooms with poorly reviewed balconies."

  • Food
    "Food could be better"

    Plates falling off. Not enough fruit. Didn't have food options.

    "Overpriced, badly cleaned restaurant makes for a poor experience."

  • Vibe
    "Vibe is not too good"

    Rooms were old. Hotel is old. Room looked old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel is relatively luxurious." "Good for business people." "Good choice for a city trip."

  • Cleanliness
    "Could use a good cleaning"

    A hair on his pillow. Dirty carpet. Room was not cleaned.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."