Hotel Palacio San Leonardo Puebla

Puebla, Mexico

948 reviews
Very good city hotel. Good for sightseeing and close to the city center.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Laundry Facilities
    • Elevators
    • Hotel Room Safe
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • à la carte Dinner
    • Breakfast Served
    • Breakfast Buffet
    • Continental Breakfast
    • Set menu dinner
    • Outdoor Pool(s)
    • Number of Pools
Av. 2 Oriente 211 72000 Puebla
657 ft to downtown


This hotel is located only some 200 m from the centre of Puebla and is built in the colonial style. Guests will find the tourist centre with its restaurants, the Zócalo, Los Sapos, and the congress centre within a radius of about 400 m. It is approximately 700 m to the "Estrella Roja" bus station, around 1.5 km to the African Safari Park, 2 km to Angelopolis, and a good 30 km to Hermanos Serdan airport.


The hotel was built in 1978. Guests are welcomed at the accommodation, which has a total of 78 rooms. These are located either in the 2-storey main building or in one of the 2 adjacent buildings, which have up to 8 storeys. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a childcare service and room service. A business centre with fax machine and photocopier is available.


The hotel features rooms with air conditioning, a fan and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. Guests can enjoy a good nights' sleep on the double bed. A safe and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV and a radio. The daily newspaper is laid out for guests in the the rooms. Amenities in the bathrooms include a bathtub. A hairdryer can also be found in each of the bathrooms. The accommodation offers non-smoking rooms.


Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The establishment features a pool and an outdoor pool.


Guests can choose from a range of snacks and meals including breakfast or dinner.


The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Good restaurants. Excellent location. Amazing location.

    "Well-located, although unfortunately the parking isn't easy." "Near to downtown with good options for sightseeing."

  • Food
    "Delicious food"

    Good food.

    "Great menu and overall dining experience."

  • Service
    "Fantastic service"

    Excelent staff. Excellent staff. Helpful staff.

    "Reception and restaurant service are not great, but is friendly." "Service described as unprofessional, but alright housekeeping."

  • Amenities
    "Ordinary amenities"

    Modern building. No seating area. Noisy generator.

    "Outdated facilities, but decent hotel building and pleasant surroundings." "Beautiful architecture." "Elevator in need of updating."

  • Vibe
    "Decent vibe"

    Modern building. Architecture fabulous. Useless hotel.

    "OK vibe and a friendly atmosphere." "Pleasant entrance area." "Hotel could use some updating." "Stylish hotel." "Hotel is relatively luxurious." "Good choice for a city trip."

  • Breakfast
    "Breakfast is average"

    Meager breakfast. Great breakfast. Nice breakfast room.

    "Breakfast is decent but expensive."

  • Value for money
    "Fairly good value for money"

    Paid for everything. Best value for money. Included breakfast.

    "Fairly good value for money." "High priced breakfast."

  • Room
    "Room needs to be improved"

    Didn't have hot water. LOUD ventilation. Bed was small.

    "Small rooms, inadequate A/C, and poor bathrooms." "Clean rooms, adequate beds, and okay views." "Outdated rooms with substandard TVs, kitchenettes and furnishings." "Shower can be a problem."

  • Pool
    "Pool should be renewed"

    "Pool should be renewed."

  • WiFi
    "Complaints about WiFi"

    "Wifi quality could be improved."