Quality Ambassador

Hamburg, Germany

477 reviews
Good hotel for solo travelers. Close to public transportation and the train station. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Carpeting
    • Satellite/cable TV
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Special Offers
    • Lunch Buffet
    • Sun terrace
    • Indoor Pool
    • Number of Pools
    • Tanning Studio/Solarium
    • Massage
    • Heated Pool(s)
    • Steam bath
    • Sauna
Heidenkampsweg 34 20097 Hamburg
0.7 mi to downtown


This city hotel is situated some 1.5 km from Hamburg City and the nearest shops. It lies just 200 metres from the Berliner Tor metro station and thus enjoys an ideal location for both business and leisure activities. Sights such as Hamburg’s Reeperbahn, Speicherstadt (historic warehouses) and fish market are between 5 and 7.5 km away and the city of Lübeck lies some 60 km from the accommodation.


This hotel was built in 1967. The air-conditioned establishment comprises a total of 124 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room and a bar. Guests arriving by car can leave their vehicles in the garage or in the car park. Additional services include room service and a laundry service.


The accommodation features rooms with central heating and a bathroom. The carpeted accommodation units feature a double bed. Cots are available for younger travellers. There is also a minibar. Guests will also find a mini fridge included as standard. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer is also available. The hotel offers non-smoking rooms.


The establishment features various options for cooling off on hot days, including a pool and an indoor pool. The terrace is a great place to while away the time. Leisure options at the accommodation include a gym and a sauna. For a fee, a spa, a steam bath and a solarium are also available.


Guests can choose from a range of snacks and meals including breakfast, lunch or dinner. The hotel also offers special catering options.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Bar and Beverages
    "Bar is awesome"

    "Nice bar with tasty alcoholic drinks."

  • Service
    "Fantastic service"

    Helpful staff. Cleaning perfect. Great service.

    "Efficient, cheerful service, particularly at the restaurant, and good reception."

  • Breakfast
    "Tasty breakfast"

    Breakfeast decent. Great breakfast. Good breakfast.

    "Great and affordable breakfast."

  • Cleanliness

    Clean room.

    "Clean hotel facilities." "Rooms are clean, but bathrooms are only so-so."

  • Location
    "Great location"

    Free parking.

    "Good location, more or less central." "Close to public transport and the train." "Fairly accessible by car with easy parking."

  • Food
    "Delicious food"

    Excellent German food. Great brewery. Good restaurant.

    "Menu is excellent with tasty food."

  • WiFi
    "Good internet service"

    "Good wifi quality."

  • Value for money
    "Fairly good value for money"

    Free parking.

    "Fairly good value for money." "Fair breakfast prices."

  • Pool
    "Ordinary pool"

    Pool was closed.

    "Ordinary pool."

  • Room
    "Room is all right"

    Windows shut. Modern rooms. Room was small.

    "The rooms are alright, but small and old." "Tidy rooms with comfortable beds and good TV's." "Small but relatively clean bathrooms." "Rooms are lacking in maintenance, with subpar A/C and furnishing." "Shower can be a problem."

  • Vibe
    "Vibe is not too good"

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Suitable for solo travelers." "Good choice for a city trip."

  • Comfort
    "More comfort would be nice"

    Room was small.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."