London, United Kingdom

2.2 K reviews
Close to Gloucester Road. Good for sightseeing with access to public transportation. Room needs to be improved.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Carpeting
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Café
    • 24-hour check-in
    • WLAN access
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
16 Collingham Road London SW5 0LX


This hotel is centrally located in the Kensington district of London and offers convenient public transport links from the local underground network. The nearest underground station, Gloucester Road, is just 200 metres from the hotel, Earls Court underground station is 300 meters away. Numerous shops and other entertainment options, as well as many of the city's top tourist attractions, are within easy reach of the hotel.


This hotel was built in 1965. The establishment offers travellers a total of 140 rooms. Most storeys can be reached by lift. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include room service and a laundry service. The business centre is on hand for guests' business requirements, and offers a fax machine.


Each of the rooms is appointed with central heating and a bathroom. The carpeted accommodation units feature a double bed. There is also a safe. Guests will also find a tea/coffee station included as standard. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.


Breakfast can be booked.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Close to museums. Close to transport links. Fabulous location.

    "Great location." "Close to public transport and the train." "Central location with great sightseeing, dining out and shopping." "Easy car access but inadequate parking."

  • Service
    "Fantastic service"

    Attentive staff. Travel agent recommended. Helpful reception staff.

    "Restaurant service is friendly and professional." "Reception and housekeeping are average, but management is not great."

  • Value for money
    "Fairly good value for money"

    Expensive coffee. You have to pay for everything. Paid for wi-fi.

    "Fairly good value for money." "Relatively high internet cost." "Fair breakfast prices." "Food is a bit overpriced."

  • Breakfast
    "Breakfast is average"

    Croissants excellent. Soggy scrambled eggs. Horrible mugs.

    "Affordable, fairly tasty breakfasts."

  • Cleanliness
    "Quite clean"

    Sanitary towel. Clean towels. Dingy corridors.

    "Cleanliness is lacking in rooms and bathrooms." "Hotel facilities could use a good clean."

  • Room
    "Room needs to be improved"

    NO TOILET PAPER. Terrible nights sleep. Stained linen.

    "Old, badly-maintained rooms with poor views." "Small, decently clean rooms with poorly rated furnishing." "Small rooms and poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    Extractor fan didn't work. Sink was tiny. Terrible nights sleep.

    "Room is acceptable, but beds have issues with comfort." "Small rooms and bathrooms with inadequate A/C."

  • Food
    "Food could be better"

    Dry chicken sausage. No choice of fruit. Stale bread.

    "Overall dining experience is OK but the food is lacking." "Guests disliked the pork dishes, desserts, and fruits." "Side dishes and vegetables are not well rated." "Pricey, subpar menu." "Untasty beef dishes & steak."

  • Bar and Beverages
    "Bar could improve"

    Not even a bar. There was no bar. No bar.

    "Bar could improve."

  • WiFi
    "Complaints about WiFi"

    No free internet. No wi fi. In house internet did not work.

    "Wifi quality could be improved." "Relatively high internet cost."