Astor on the Park
New York City - Manhattan, USA
60%
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1.2 K reviews
Close to the city center and public transportation. Room needs to be improved. Vibe is not too good.
Show reviews
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- Wi-Fi
- Parking
- Restaurant
- 24h Service
- TV
- Fitness
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Room
- Radio
- Bathroom
- Air conditioning (centrally regulated)
- Internet Access
- Shower
- Hairdryer
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Facility
- Hotel Room Safe
- Elevators
- Air conditioning
- Public Internet Access
- Laundry Service
Facilities
Guests of the hotel can reach various storeys easily and comfortably by lift. Services and facilities at the hotel include a safe and a laundry service. Internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment.
Rooms
Each of the rooms is appointed with air conditioning and a bathroom. Other features include internet access, a telephone, a TV, a radio, a CD player, an alarm clock and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available.
Ratings 
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"Great location"
Close to subway stations. Superb location. Calm location.
"Great location with good access by car." "Close to public transport and the train." "Centrally located, near restaurants, bars, and shopping."
Details-
Distance to Public Transport
100% 90 reviewsNear to public transport, according to 100%. -
Distance to City Centre
91% 81 reviewsCity centre within easy reach, said 91%. -
Shopping
100% 9 reviews100% liked the proximity to shopping. -
Restaurants & Bars
100% 10 reviews100% enjoyed the restaurants & bars nearby. -
Accessibility by car
70% 6 reviewsEasily accessible by car, said 70%. -
Distance to Train Station
100% 7 reviews100% thought it was easy to get to the train station.
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"Fantastic service"
Staff service excellent. Friendly hotel staff. Staff was amazing.
"Professional service and good reception, but so-so housekeeping." "Booking process should be better organized."
Details-
Reception
71% 37 reviews71% said the reception staff was great. -
Service Professionalism
71% 14 reviews71% thought the service was very professional. -
Housekeeping Staff
65% 13 reviewsHousekeeping was ok, according to 65%. -
Booking Process
13% 5 reviews87% said the booking process was inefficient.
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"Quite clean"
Clean bedding. Linens clean. Dirty towels.
"Decently clean rooms and bathrooms." "Hotel facilities could use a good clean."
Details-
Room Cleanliness
60% 133 reviewsOnly 60% said rooms were clean enough. -
Hotel Cleanliness
43% 30 reviews57% thought it was rather dirty. -
Bathroom Cleanliness
64% 31 reviewsCleanliness of the bathroom was average, said 64%.
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"Room needs to be improved"
Noisey air conditioner. Broken door locks. Broken wardrobe.
"Poorly-maintained rooms with bad TV's and kitchenettes." "Bad furniture, with decent beds and views and acceptable cleanliness." "Small, old rooms with deficient A/C and minibars." "Small but relatively clean bathrooms." "Shower can be a problem."
Details-
Room Size
5% 134 reviews95% said rooms were small. -
Room Cleanliness
60% 133 reviewsOnly 60% said rooms were clean enough. -
Beds
57% 110 reviewsBeds were acceptable for 57%. -
Bathroom
44% 112 reviews56% complained about the bathroom. -
Room Maintenance
14% 96 reviews86% thought they were poorly maintained. -
Air Conditioning
2% 48 reviewsAir conditioning was criticized by 98%. -
Furniture
18% 39 reviews82% found problems with the furniture. -
Old/New Room
27% 30 reviewsFor 73%, the rooms looked old. -
Bathroom Cleanliness
64% 31 reviewsCleanliness of the bathroom was average, said 64%. -
View
66% 25 reviews66% said the view was so-so. -
Shower
39% 26 reviews61% had problems with the shower. -
TV
18% 21 reviews82% thought the tv was sub-standard. -
Minibar
0% 12 reviews100% were disappointed with the minibar. -
Bathroom Size
33% 9 reviews67% criticized the small bathroom. -
Kitchenette
0% 6 reviews100% were unsatisfied with the kitchenette.
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"Complaints about WiFi"
Paying for internet. Internet double charged. No wifi.
"Wifi quality could be improved." "Relatively high internet cost."
Details-
WiFi Quality
19% 38 reviews81% said the wifi quality was bad. -
WiFi Cost
40% 45 reviews60% thought it was overpriced.
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"More comfort would be nice"
Noisey air conditioner. Paper thin walls. Noisy air condition.
"Small rooms with comfort and noise issues." "Small rooms and poor A/C, but decent beds."
Details-
Room Size
5% 134 reviews95% said rooms were small. -
Beds
57% 110 reviewsBeds were acceptable for 57%. -
Noise Level
26% 77 reviews74% thought it was too noisy. -
Air Conditioning
2% 48 reviewsAir conditioning was criticized by 98%. -
Bathroom Size
33% 9 reviews67% criticized the small bathroom.
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Breakfast
24% "Breakfast can be improved"There is no breakfast. No breakfast.
"Breakfast can be improved."
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"Vibe is not too good"
Older bldg. Very old building. Not a five star resort.
"Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel could be more stylish." "Hotel is fairly plain."
Details-
Modern Vibe
16% 62 reviews84% criticized the unstylish hotel. -
Entrance Area
21% 19 reviewsFor 79%, the lobby entrance was sub-standard. -
Friendly Atmosphere
61% 14 reviews61% thought the atmosphere was somewhat friendly. -
Designer Vibe
21% 8 reviews79% didn't like the unstylish hotel. -
Luxurious Vibe
19% 8 reviews81% criticized the plain hotel.
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"Amenities are not the best"
Very old building. Lobby is tiny. Floors were uneven.
"Older facilities and unpleasant entrance area." "Elevator in need of updating."
Details-
Hotel Building
17% 112 reviews83% thought the building wasn't nice. -
Elevator
4% 47 reviews96% complained about the elevator. -
Entrance Area
21% 19 reviewsFor 79%, the lobby entrance was sub-standard. -
Old/New Facilities
11% 18 reviews89% thought the facilities needed updating.
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