Best Western Fallsview

Niagara Falls, Canada

73%
4.9 K reviews
Fair family hotel. Close to Fallsview Casino. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
    • Balcony/Terrace
    • Hairdryer
  • Facility
    • WLAN access
    • Bar(s)
6289 Fallsview Boulevard L2G3V7 Niagara Falls Ontario Canada

Facilities

Guest accommodation comprises 248 rooms. Services and facilities at the hotel include a restaurant, a dining area and a bar. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. The rooms have a double bed or a queen-size bed. The advantages of the rooms include a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV and WiFi, contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an indoor pool. The hot tub is the perfect place to relax.

Ratings

  • Location
    81%
    "Great location"

    Great restaurants in the area. Fantastic location. Brilliant location.

    "Good location, close to public transport." "Pricey, inconvenient parking." "Near city centre with great sightseeing and nearby restaurants." "Reasonably accessible by car."

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  • Service
    72%
    "Fantastic service"

    Staff was excellent. Excellent customer service. Excellent team.

    "Friendly, more-or-less professional service, and so-so reception." "Booking process should be better organized." "Poorly managed with subpar restaurant service." "Recreation staff is nice."

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  • Room
    52%
    "Room is all right"

    Oversized queen room. Oversized soaker tub. Ice machine was broken.

    "Rooms are clean, with OK views but lacking in maintenance." "Spacious rooms with charming balconies." "Mediocre sized, poorly cleaned bathrooms." "Rooms needing updating with poor quality A/C and minibars." "Poor quality TV's, furniture, and kitchenettes." "Shower can be a problem."

    Details
  • Cleanliness
    45%
    "Could use a good cleaning"

    Stained bed linens. Hot tub was dirty. Carpet was dirty.

    "Rooms relatively clean, but bathroom and pool area not clean enough." "Hotel facilities could use a good clean." "Wellness & sports facilities could use better cleaning."

    Details
  • Value for money
    45%
    "Value for money could be better"

    Overpriced for breakfast. Overpriced IHop restaurant. Were charged for fridge.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet."

    Details
  • WiFi
    33%
    "Complaints about WiFi"

    No Wi-Fi. Internet doesn't work. Horrible cable and wifi.

    "Wifi quality could be improved." "Free internet."

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  • Food
    31%
    "Food could be better"

    Supper expensive. Overpriced IHop restaurant. Terrible cinnamon.

    "Food and menu are not highly reviewed." "Food is a bit overpriced."

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  • Breakfast
    29%
    "Breakfast can be improved"

    No continental breakfast. No complimentary breakfast. No cereals.

    "Some complaints about quality and price of breakfast."

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  • Amenities
    28%
    "Amenities are not the best"

    Smelly halls. Hallway carpets were stained. Hallway carpet stained.

    "Older facilities and unpleasant entrance area." "Elevator in need of updating." "Architecture not so nice." "Terrace is not particularly attractive."

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  • Vibe
    20%
    "Vibe is not too good"

    Smelly halls. Hallway carpets were stained. Hallway carpet stained.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel could be more stylish." "Hotel is fairly plain." "Awesome for families."

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