Best Western Grant Park

Chicago, USA

2.5 K reviews
Good Hotel. Good for sightseeing with access to public transportation.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Air conditioning
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Sun terrace
    • Outdoor Pool(s)
    • Number of Pools
1100 South Michigan Avenue Chicago Illinois 60605-2301


The hotel is located across from Grant Park museum, 1.6 km from Millennium Towers and Chicago's theatre district. The establishment is within walking distance of Chicago's great attractions.


Guests can feel at home in one of the 172 rooms. In the air-conditioned hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Facilities include a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a desk are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio and an alarm clock add to the comfort of the holiday. The daily newspaper is laid out for guests in the the rooms. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.


The accommodation offers attractions including sport and entertainment opportunities. The establishment features a pool and an outdoor pool. The hotel offers a gym (for a fee) to guests.


Travellers can choose options including breakfast, lunch and dinner.


  • Location
    "Great location"

    Walking distance to Magnificent Mile. Location was excellent. Great location for the price.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is costly." "Close to public transport and the train."

  • Service
    "Fantastic service"

    Hotel staff was superb. Travel card excellent. Staff were very friendly and accommodating.

    "Great, friendly housekeeping." "Reception is OK with acceptable service professionalism, although restaurant service is lacking." "Great valet service."

  • WiFi
    "Good internet service"

    FREE Wifi access. Wifi big. Free WIFI.

    "Fast and cheap WiFi." "Average wifi quality."

  • Value for money
    "Fairly good value for money"

    Expensive valet parking. Not worth the money. Had to pay for breakfast.

    "Fairly good value for money." "Acceptable breakfast prices." "Food is a bit overpriced." "Free internet."

  • Room
    "Room is all right"

    Walls are paper thin. Worn carpet in room. Carpet was old.

    "Relatively new rooms, with acceptable TV's, but poor furniture and A/C." "Excellent views from decently sized rooms with okay beds." "Badly maintained rooms with poor minibars and kitchenettes." "Bathrooms are moderately-sized, but substandard." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    AC didn't work. Air conditioner was very loud. Mattress was old.

    "Rooms of average size, but lacking in comfort, with noise issues and poor A/C." "So-so beds and bathroom size."

  • Breakfast
    "Breakfast can be improved"

    Did not have eggs. There was no complimentary breakfast. There was no continental breakfast.

    "Breakfast is reasonably priced, but not exceptional."

  • Vibe
    "Vibe is not too good"

    Very old downtown hotel. Mattress was old. Carpet was old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel is relatively stylish." "Hotel is fairly plain."

  • Amenities
    "Amenities are not the best"

    Noisy corridors. Loud construction. Terrible lobby.

    "Subpar entrance area and older facilities, but wonderful grounds." "Elevator in need of updating." "Beautiful architecture."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    No gym. Gym is tiny.

    "Poorly reviewed fitness area."

  • Pool
    "Pool should be renewed"

    There is no swimming pool. No indoor pool. There was no pool.

    "Pool should be renewed."