Crown Regency Hotel & Towers Cebu

Cebu City, Philippines

64%
1.5 K reviews
Close to Starbucks. Close to restaurants, bars and shopping areas. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Hairdresser
    • Café
    • Theater
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
Tower 1 Fuente Towers Osmeña Boulevard Sta Cruz Cebu City 6000

Location

This newly-constructed hotel is located in Fuente Osmena, at the centre of Cebu city, just a few minutes away from shopping, nightlife, and tourist attractions.

Facilities

The hotel was built in 2007. Guests are welcomed at the accommodation, which has a total of 350 rooms. Most of the storeys can be reached by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the establishment are a restaurant, a café and a bar. Additional features at the hotel include a TV room and a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A king-size bed ensures a good night's sleep. There is also a safe. Additional features include a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Other features include internet access, a telephone and a TV. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms.

Sports/Entertainment

The establishment offers a pool and an indoor pool. A gym and billiards, or for a fee, aerobics, are among the sport and leisure options available at the hotel. The accommodation offers a range of facilities in the wellness area. Options include a beauty salon or, for an additional fee, a sauna, a steam bath and massage treatments. An entertainment programme is offered for children.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Location
    90%
    "Great location"

    Close to all Nightlife. Close to Uptown mall. Location is excellent.

    "Great location with good access by car." "Centrally located, near restaurants, bars, and shopping."

    Details
  • Service
    64%
    "Service is adequate"

    Front desk staff friendly. Very friendly staff. No housekeeping service.

    "Friendly, somewhat professional service and acceptable management." "Complaints about housekeeping and reception." "Recreation staff is nice." "Booking process should be better organized." "Hotel security is ok."

    Details
  • Breakfast
    54%
    "Breakfast is average"

    Fresh cooked omelet. We liked the breakfast buffet. Breakfast buffet overpriced.

    "Decent and moderately priced breakfast."

    Details
  • Value for money
    49%
    "Value for money could be better"

    Not worth everything. Desk not worth. Paid for two rooms.

    "Value for money could be better." "Acceptable breakfast prices." "Free internet." "Normally priced food."

    Details
  • Food
    43%
    "Food could be better"

    Not much choices of food. Without cutlery. Dirty dishes.

    "Dining is not great with untidy dining area and poor menu." "Normally priced food."

    Details
  • Bar and Beverages
    33%
    "Bar could improve"

    There is no rooftop bar.

    "Bar could improve."

  • Room
    33%
    "Room needs to be improved"

    Faulty aircon. Broken sofa bed. Broken toilet flush.

    "Outdated rooms with complaints about minibars, A/C, and cleanliness." "Rooms are run down with bad furniture and TVs and filthy bathrooms." "Rooms are spacious with standard beds." "Shower can be a problem."

    Details
  • Amenities
    29%
    "Amenities are not the best"

    Dated interior. Poorly maintained facilities. Dirty glass windows.

    "Old facilities and poor entrance area, but okay hotel grounds." "Elevator in need of updating."

    Details
  • WiFi
    24%
    "Complaints about WiFi"

    No Wi-Fi. Internet did not work. Intermittent internet connection.

    "Wifi quality could be improved." "Free internet."

    Details
  • Cleanliness
    20%
    "Could use a good cleaning"

    It smelled musty. Stained beddings. Dirty bed sheets.

    "Unclean rooms and pool area." "The bathrooms and dining area need some cleaning." "Hotel facilities could use a good clean."

    Details
  • Vibe
    15%
    "Vibe is not too good"

    Bath tub is old. Towels are old. Towel is old.

    "Vibe is not too good." "Hotel could use some updating." "Atmosphere could be friendlier." "Entrance area is not particularly attractive." "Hotel is fairly plain." "Hotel could be more stylish."

    Details