Albert at Bay Suite

Ottawa, Canada

91%
2 K reviews
Excellent city hotel. Close to Parliament. Great rooms in excellent location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Safe
    • Air conditioning (centrally regulated)
    • Fridge
    • Balcony/Terrace
  • Facility
    • Conference Room
    • WLAN access
    • Bar(s)
    • Pub(s)
    • Room Service
435 Albert Street Ottawa Ontario K1R 7X4

Facilities

Guests are welcomed at the hotel, which has a total of 197 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, a pub, room service, a conference room and a business centre. Wireless internet access is available to travellers. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee).

Rooms

The accommodation features rooms with air conditioning, a kitchen and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. Separate bedrooms are available. Cots are available for younger travellers. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). The accommodation units include a bathroom with a shower. A hairdryer is also available. The establishment offers non-smoking rooms.

Sports/Entertainment

Sport and leisure activities are offered by the hotel and third-party operators. Leisure options at the accommodation include a gym, or for a fee, a sauna. An entertainment programme is offered for children.

Ratings

  • Comfort
    92%
    "Rather comfortable"

    Luxurious pillow menu. Roomy balcony. Spacious and clean rooms.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."

    Details
  • Service
    90%
    "Fantastic service"

    Exceptional staff. Excellent evening staff. Excellent customer service.

    "Friendly and professional housekeepers." "Room service could have been improved."

    Details
  • Room
    88%
    "Great room"

    Loved having a kitchen. Immaculately clean kitchenette. Shower pressure excellent.

    "Clean, average rooms with so-so views." "Large rooms with great views and well stocked minibars." "Great kitchenettes, TV's, and beds." "Rooms relatively well-kept, with okay furniture, but problems with the A/C." "Decently-clean rooms with spacious bathrooms." "Shower was ok."

    Details
  • Location
    79%
    "Great location"

    Close to tourist sights. Location was amazing. Great parking.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking."

    Details
  • WiFi
    59%
    "Regular internet service"

    Free internet. Free WIFI. Wifi didn't work.

    "Average wifi quality."

    Details
  • Food
    54%
    "Food is all right"

    Excellent Steak House. Complimentary apples. There's no restaurant in the hotel.

    "Decent food and menu."

    Details
  • Bar and Beverages
    42%
    "Bar could improve"

    No bar. Empty alcohol.

    "Bar could improve."

  • Breakfast
    39%
    "Breakfast can be improved"

    No egg. There were no croissants. Do not provide breakfast.

    "Breakfast is reasonably priced, but not exceptional."

    Details