Albert at Bay Suite

Ottawa, Canada

2 K reviews
Excellent city hotel. Close to Parliament. Great rooms in excellent location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Safe
    • Air conditioning (centrally regulated)
    • Fridge
    • Balcony/Terrace
  • Facility
    • Conference Room
    • WLAN access
    • Bar(s)
    • Pub(s)
    • Room Service
435 Albert Street Ottawa Ontario K1R 7X4


Guests are welcomed at the hotel, which has a total of 197 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, a pub, room service, a conference room and a business centre. Wireless internet access is available to travellers. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee).


The accommodation features rooms with air conditioning, a kitchen and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. Separate bedrooms are available. Cots are available for younger travellers. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). The accommodation units include a bathroom with a shower. A hairdryer is also available. The establishment offers non-smoking rooms.


Sport and leisure activities are offered by the hotel and third-party operators. Leisure options at the accommodation include a gym, or for a fee, a sauna. An entertainment programme is offered for children.


  • Comfort
    "Rather comfortable"

    Linens exquisite. Roomy balcony. Spacious and clean rooms.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."

  • Service
    "Fantastic service"

    Exceptional staff. Excellent evening staff. Excellent customer service.

    "Professional and warm service and acceptable housekeeping." "Room service could have been improved."

  • Room
    "Great room"

    Linens exquisite. Loved having a kitchen. Immaculately clean kitchenette.

    "Clean, average rooms with so-so views." "Large rooms with great views and well stocked minibars." "Great kitchenettes, TV's, and beds." "Rooms relatively well-kept, with okay furniture, but problems with the A/C." "Decently-clean rooms with spacious bathrooms." "Great shower."

  • Location
    "Great location"

    Great places to eat. Location was amazing. Great location downtown.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking."

  • WiFi
    "Regular internet service"

    Free Wi-Fi. Free internet. WiFi does not work.

    "Average wifi quality."

  • Food
    "Food is all right"

    Excellent steak house. Complimentary apples. Easy meals.

    "Menu is good and food is alright."

  • Bar and Beverages
    "Bar could improve"

    No bar. Empty alcohol.

    "Bar could improve."

  • Breakfast
    "Breakfast can be improved"

    No egg. There were no croissants. No breakfast.

    "Some complaints about quality and price of breakfast."