Arcotel Onyx Hamburg

Hamburg, Germany

14.7 K reviews
Excellent boutique hotel. Great rooms in excellent location. Awesome vibe.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Café
  • Food
    • Breakfast Served
    • Steam bath
    • Sauna
Reeperbahn 1 A 20359 Hamburg


The hotel offers guests a total of 215 rooms. Most storeys can be reached by lift. Amenities include a baggage storage service and a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a dining area, a breakfast room, a café and a bar. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning, a living room and a bathroom. A double bed ensures a good night's sleep. A safe and, for a fee, a minibar are also available. The advantages of the rooms include a tea/coffee station. Other features include internet access, a telephone, a TV and WiFi. The bathrooms have a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The establishment offers family rooms and non-smoking rooms.


Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. A range of options are available, including a gym, a sauna and a steam bath.


Breakfast can be booked.


The following credit cards are accepted at the hotel: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Close to U-bahn. Location was excellent. Excellent manhattan at the bar.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Excellent parking and car access." "Close to public transport and the train." "Standard parking prices."

  • Vibe
    "Awesome vibe"

    Made our stay so enjoyable. Everything looked brand new. Great atmosphere.

    "Awesome vibe." "Modern Hotel." "Stylish hotel." "Friendly atmosphere." "Pleasant entrance area." "Luxurious Hotel." "Nice boutique hotel." "Luxury hotel." "Suitable for solo travelers."

  • Service
    "Fantastic service"

    Attentive staff. Good welcome at reception. Service and friendliness are amazing.

    "Reception and restaurant service are professional and friendly." "Pool bar needs better service." "Smooth booking process."

  • Cleanliness

    Clean and cosy room. Hotel was very clean. Room was clean.

    "Clean hotel facilities." "Clean rooms." "Moderately clean wellness & sports facilities."

  • Amenities
    "Great amenities"

    I love the layout. Great lobby. Very nice design.

    "Good handicap accessible facilities." "New facilities with a great entrance area." "Beautiful architecture." "Pleasant hotel grounds." "Elevator is ok." "Nice smoking area."

  • Comfort
    "Rather comfortable"

    Quiet rooms. Large bathrooms. Comfy beds.

    "Comfortable, spacious rooms, but deficient A/C." "Tranquil room with excellent beds and sizable bathrooms."

  • Room
    "Great room"

    Fabulous hotel room. Beautifully designed room. Excellent shower.

    "New rooms with large bathrooms, and nice beds and furniture." "Large, clean rooms with wonderful views." "Inadequately maintained rooms with complaints about the A/C, minibars, and TV's." "Shower can be a problem."

  • Breakfast
    "Tasty breakfast"

    Most delicious breakfast. Fantastic breakfast -. Great breakfast buffet.

    "Tasty yet pricey breakfasts."

  • WiFi
    "Complaints about WiFi"

    Internet access a bit challenging. Internet connection could be a bit better. Wi fi was not super.

    "Wifi quality could be improved." "Free internet."