Arcotel Rubin Hamburg

Hamburg, Germany

11.6 K reviews
Excellent city hotel. Close to public transportation and the train station. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Café
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Cycling/Mountain Biking
    • Steam bath
    • Sauna
Steindamm 63 20099 Hamburg


Guest accommodation comprises 217 rooms. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Travellers arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Additional services include room service and a laundry service. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area.


Each of the rooms is appointed with air conditioning and a bathroom. A safe and a desk or, for an additional fee, a minibar are also available. Features include internet access, a telephone, a TV and WiFi, adding comfort to the holiday. The accommodation units include a bathroom with a shower. A hairdryer can also be found in each of the bathrooms. The accommodation offers family rooms and non-smoking rooms.


The establishment offers attractions including sport and entertainment opportunities. Leisure options at the hotel include a gym, a sauna and steam bath, or for a fee, biking/mountain biking.


Breakfast can be booked.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.


  • Service
    "Fantastic service"

    Attention to detail superb. Staff was very attentive. Service was really nice and professional.

    "Great, friendly wait staff and housekeeping." "Well-managed with a nice reception and professional service, particularly at the bar." "Room service is average." "Smooth booking process."

  • Cleanliness

    Typical City Hotel it was clean and tidy. Clean, quiet, super beds. Rooms clean and quiet.

    "Clean hotel facilities." "Wellness areas and rooms are clean." "Clean enough restaurant, but poorly cleaned bathrooms."

  • Breakfast
    "Tasty breakfast"

    Marvelous breakfast buffet. Breakfast-outstanding. Hotel and breakfast were outstanding.

    "Tasty yet pricey breakfasts."

  • Location
    "Great location"

    The nearest U-Bahn station. Close to train station and subways. Easy to walk the city.

    "Great location." "Close to public transport and the train." "Pricey, inconvenient parking." "Central location with great sightseeing, dining out and shopping." "Reasonably accessible by car."

  • Food
    "Delicious food"

    Every course was prepared perfectly. Amazing food. Good rooms & food.

    "Excellent menu and overall experience, with average restaurant cleanliness." "Affordable restaurant with great snacks and desserts." "Unappetizing pork dishes and side dishes." "No good fish & seafood."

  • Room
    "Great room"

    Decent sized bath tub. Baby cot was so comfortable. Fabulous view.

    "Clean, spacious rooms, comfortable beds, and good views." "Mediocre sized, poorly cleaned bathrooms." "Furniture was acceptable but rooms need maintenance with inadequate TV's and air conditioning." "Shower can be a problem."

  • WiFi
    "Complaints about WiFi"

    Internet does not work. Wireless internet, it is very bad. Poor internet connection.

    "Wifi quality could be improved." "Free internet."