Ascot Hyde Park

London, United Kingdom

54%
2 K reviews
Close to public transportation and the train station. Service could be improved.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
  • Facility
    • Conference Room
    • Room Service
11 Craven Road Paddington London W2 3BP

Location

The hotel is just 150 m from Paddington Station, with direct underground, national rail and airport links via the Heathrow Express. Hyde Park is just 500 m away.

Facilities

Travellers are welcomed at the hotel, which has a total of 66 rooms. The establishment features a restaurant, a bar, room service and a conference room.

Rooms

Each of the rooms is appointed with a bathroom. Features include a tea/coffee station, a TV and a safe. The bathroom offers convenient facilities including a shower. The accommodation offers non-smoking rooms.

Ratings

  • Location
    95%
    "Great location"

    Right next to paddington metro station. Close to Paddington train station. Location is fantastic.

    "Great location somewhat accessible by car." "Close to public transport and the train." "Near city centre with great sightseeing and nearby restaurants."

    Details
  • Value for money
    58%
    "Fairly good value for money"

    Reasonable choice of food. Was charged for remote control. Well worth the money.

    "Fairly good value for money." "WiFi and breakfast pricey."

    Details
  • Service
    35%
    "Service could be improved"

    Front desk rude. Unhelpful staff. Worst service.

    "Guests complain about the professionalism of the staff and management." "Complaints about reception and the friendliness of staff." "Booking process is sufficient." "Hotel security can be an issue."

    Details
  • Cleanliness
    32%
    "Could use a good cleaning"

    Dirty bed cover. Dirty hallway. Walls were very dirty.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • Room
    31%
    "Room needs to be improved"

    Cracked sink in the bathroom. Dirty bed cover. Walls were very dirty.

    "Rooms are poorly maintained and cleaned, with poorly rated beds." "Small rooms and poorly cleaned bathrooms." "Reasonably new rooms, but A/C, furniture and TV's are substandard." "Shower can be a problem."

    Details
  • Breakfast
    28%
    "Breakfast can be improved"

    No toast. No mugs. Poor continental breakfast.

    "Some complaints about quality and price of breakfast."

    Details
  • WiFi
    17%
    "Complaints about WiFi"

    No internet access. Had to pay for wi-fi. Wi-Fi signal poor.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Amenities
    10%
    "Amenities are not the best"

    Horrible lift. Smelly corridor. Dirty hallway.

    "Older facilities and unpleasant entrance area." "Elevator in need of updating." "Architecture not so nice."

    Details