Bayou Lagoon Park Resort

Malacca, Malaysia

65%
7.6 K reviews
Good for sightseeing with nearby parking areas. Inadequate rooms with subpar service. Vibe is not too good. Beach is not so nice.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
Amari Villa Jalan Wakaf Utama Bukit Katil 75450 Malacca

Ratings

  • Value for money
    59%
    "Fairly good value for money"

    Cheap hotel with water park. Free extra bed for children. No value for the money.

    "Fairly good value for money." "Acceptable breakfast prices." "Food is a bit overpriced." "Free internet."

    Details
  • Location
    53%
    "Location is ok"

    No car park. Theme park is awesome. Kids love water parks.

    "Location is ok." "Shopping and sightseeing are mediocre." "Accessible by car, but parking is a hassle." "City centre is hard to reach." "Limited choice of restaurants & bars in the area."

    Details
  • Beach
    47%
    "Beach is not so nice"

    Lagoon water dirty.

    "Beach is not so nice."

  • Service
    43%
    "Service could be improved"

    No maintenance staff. Inefficient check in service. Unfriendly staff.

    "Unprofessional service, with poor housekeeping and reception." "Complaints about management, but acceptably friendly staff." "Hotel security can be an issue." "Room service could have been improved." "Recreation staff could be nicer." "Smooth booking process." "Shuttle service can be an issue." "Average restaurant service." "Concierge service could be more helpful."

    Details
  • Breakfast
    43%
    "Breakfast can be improved"

    Dirty mug. Terrible breakfast. BAD BREAKFAST EXPERIENCE.

    "Breakfast is reasonably priced, but not exceptional."

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  • Amenities
    41%
    "Amenities are not the best"

    Broken floor tiles. Hall way smelly. Water park very dirty.

    "Outdated facilities, not accessible for those with handicaps." "Decent enough hotel grounds, but unpleasant entrance area." "Elevator in need of updating." "Conventional kids facilities." "Good meeting & event facilities." "Beautiful architecture."

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  • Food
    40%
    "Food could be better"

    Not much choice of food. Dirty dishes. Dirty plates.

    "Overpriced, badly cleaned restaurant makes for a poor experience." "Guests unimpressed by menu and desserts." "Side dishes are all right." "Fish & seafood is acceptable."

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  • Vibe
    39%
    "Vibe is not too good"

    Furnishing is old. Rather old facility. Play area is getting old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is not particularly attractive." "Hotel could be more stylish."

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  • Room
    36%
    "Room needs to be improved"

    Dirty wash room. Toilet was dirty. Sofa is dirty.

    "Outdated rooms with complaints about minibars, A/C, and cleanliness." "Small rooms and poorly cleaned bathrooms." "Poorly-maintained rooms with low rated beds, furniture, and TVs." "Spacious rooms with excellent views." "Shower can be a problem." "Poorly reviewed kitchenettes and balconies."

    Details
  • Wellness Area
    34%
    "Wellness & sports facilities could be improved"

    No jacuzzi. Changing room dirty. POOR GYM.

    "Wellness & sports facilities could use better cleaning." "Fitness area can be optimized."

    Details
  • Cleanliness
    21%
    "Could use a good cleaning"

    Dirty wash room. Changing room dirty. Toilet was dirty.

    "Unclean rooms and pool area." "The bathrooms and dining area need some cleaning." "Hotel facilities could use a good clean." "Wellness & sports facilities could use better cleaning."

    Details
  • WiFi
    12%
    "Complaints about WiFi"

    No internet facilities. No Wi-Fi. Internet connection worse.

    "Wifi quality could be improved." "Free internet."

    Details