Best Western Grand

Kowloon - Hongkong, Hong Kong

79%
9.7 K reviews
Good for traveling with friends. Close to Nathan Road. Easily accessible by car and close to shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Café
    • 24-hour check-in
    • Restaurant(s) with a smoking section
    • Currency Exchange
    • WLAN access
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    Activities
    • Tennis
23 Austin Avenue TsimShaTsui Kowloon
0.4 mi to downtown

Location

The hotel is well situated in the heart of Tsim Sha Tsui, the busiest shopping and entertainment district in Hong Kong. The hotel is located perfectly, close to exciting tourist spots. It is only 5 minutes' walk to Nathan Road and nearby are the Tsim Sha Tsui and Jordan MTR Stations. The hotel is also about 15 minutes' walk from the Star Ferry Pier and Ocean Terminal where there is the massive shopping centre, Hong Kong Planetarium, Space Museum, Hong Kong Museum of Art, Science Museum, Hong Kong Cultural Centre and Kowloon Park. It is situated a 5 minutes' drive from Kowloon Station for the Airport Express trains and 45 minutes' drive from Hong Kong International Airport.

Facilities

The hotel was built recently, in 2012. Travellers are welcomed at the establishment, which has a total of 396 rooms. Individual storeys are accessible via the lift or stairs. Services such as a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a café. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include a babysitting service, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The carpeted accommodation units feature a double bed. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. A range of options are available, including tennis and a gym.

Meals

Travellers can choose options including breakfast, lunch and dinner.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Ratings

  • Bar and Beverages
    95%
    "Bar is awesome"

    Near bar. A lot of bar.

    "Bar is awesome."

  • Location
    95%
    "Great location"

    Plenty of food spots. Wonderful food nearby. Great food places.

    "Great location with good access by car." "Centrally located, near restaurants, bars, and shopping." "Near public transport, airport, and train station."

    Details
  • Food
    85%
    "Delicious food"

    Lots of restaurant. A lot of f&b options. There are many place to eat.

    "Great food, especially desserts and snacks." "Acceptably priced but badly cleaned restaurant, for a missable dining experience."

    Details
  • Service
    80%
    "Fantastic service"

    Excellent staff performance. Front desk staff accommodating. Staffs are friendly and helpful.

    "Well-managed, with professional, cheery service and thorough housekeeping." "Great concierge service." "Good shuttle service." "Booking process is sufficient." "Great hotel security." "Room service is perfect."

    Details
  • Amenities
    70%
    "Great amenities"

    Classy interior. Clean tables. Fairly new decor.

    "Generally old facilities, although conference area was good." "Okay buildings and entrance area." "Unspectacular architecture." "Smoking area is ok."

    Details
  • Breakfast
    38%
    "Breakfast can be improved"

    Stale cereal. Vegetarian breakfast pathetic. Don't provide breakfast.

    "Breakfast is reasonably priced, but not exceptional."

    Details
  • WiFi
    36%
    "Complaints about WiFi"

    Internet didn't work. Wi-fi slow. Internet conection not too good.

    "Wifi quality could be improved."

    Details
  • Room
    32%
    "Room needs to be improved"

    Old smell in the room. Stained duvet. Incredibly tiny rooms.

    "Views are great, but rooms are outdated and poorly-maintained." "Small rooms with uncomfortable beds and furniture, and bad minibars." "Small rooms and poorly cleaned bathrooms." "Substandard bathrooms, televisions, and air conditioning." "Shower can be a problem."

    Details
  • Comfort
    11%
    "More comfort would be nice"

    Really small restroom. Very small toilet. Stained duvet.

    "Room is acceptable, but beds have issues with comfort." "Small rooms and bathrooms with inadequate A/C."

    Details