Best Western Mangga Dua Hotel & Residence

Jakarta, Indonesia

2 K reviews
Good city hotel. Easily accessible by car and close to shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • 24-hour check-in
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Set menu dinner
    • Children's Pool
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Aerobics
    • Swimming Pool
    • Beach Umbrellas
    • Pool bar
Jalan Mangga Dua Abdad III Jakarta Pusat 10730
0 ft to downtown


Located in the heart of Jakarta, the city hotel is around a 10-minute drive from Ancol and Sea world, and approximately 1 km from ITC Mangga Dua, ITC Pasar Pagi and Harco Mangga Dua. The city hotel is roughly 30 minutes' drive from Soekarno Hatta International Airport.


The hotel was built in 2009. Guests are welcomed at the accommodation, which has a total of 168 rooms. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include medical assistance, room service and a laundry service.


Each of the rooms is appointed with air conditioning and a bathroom. The standard features of most rooms include a balcony. The rooms have a double bed or a king-size bed. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone and a TV add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.


The establishment features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. Guests can enjoy a range of refreshing drinks at the poolside bar. A range of options are available, including a gym, gymnastics and a spa.


Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.


The following credit cards are accepted at the hotel: VISA and MasterCard.


  • Service
    "Fantastic service"

    Excellent staff. Friendly staffs. Decent cleaning.

    "Friendly but unprofessional service." "Average management, reception and housekeeping." "Room service is average."

  • Breakfast
    "Tasty breakfast"

    Breakfast was great. Decent breakfast. Nice breakfast.

    "Tasty breakfast."

  • Cleanliness
    "Quite clean"

    Clean Lobby. Rooms to be cleaned. Room was clean.

    "Rooms relatively clean, but bathroom and pool area not clean enough." "Clean hotel facilities."

  • Location
    "Location is ok"

    Near mangga dua shopping area. There are no attractions. Loud mosque.

    "Location is ok." "Great shopping." "Accessible by car, but parking is a hassle." "Restaurants & bars in the area are ok."

  • Room
    "Room is all right"

    Excellent air conditioner. Bath room was small. Aircon was not working.

    "Big rooms with great beds and views, acceptably clean." "Small rooms and poorly cleaned bathrooms." "Old, inaqequately maintained rooms with poor minibars and A/C." "Shower can be a problem."

  • WiFi
    "Regular internet service"

    Wlan available. Bad signal. Wifi poor.

    "Average wifi quality."

  • Vibe
    "Vibe is not too good"

    Lobby unhygienic. Boring lounge. Made us feel uncomfortable.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Luxurious Hotel." "Entrance area is ok." "Good choice for a city trip." "Suitable for solo travelers."

  • Pool
    "Pool should be renewed"

    Swimming pool was not open.

    "Pool in need of cleaning."

  • Amenities
    "Amenities are not the best"

    Lobby unhygienic. Boring lounge. Floor wet.

    "Hotel grounds and lobby are nice, but facilities are outdated." "Elevator in need of updating."