Best Western Mangga Dua Hotel & Residence

Jakarta, Indonesia

79%
2 K reviews
Good city hotel. Easily accessible by car and close to shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • 24-hour check-in
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Set menu dinner
    Activities
    • Children's Pool
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Aerobics
    • Swimming Pool
    • Beach Umbrellas
    • Pool bar
Jalan Mangga Dua Abdad III Jakarta Pusat 10730
0 ft to downtown

Location

Located in the heart of Jakarta, the city hotel is around a 10-minute drive from Ancol and Sea world, and approximately 1 km from ITC Mangga Dua, ITC Pasar Pagi and Harco Mangga Dua. The city hotel is roughly 30 minutes' drive from Soekarno Hatta International Airport.

Facilities

The hotel was built in 2009. Guests are welcomed at the accommodation, which has a total of 168 rooms. The individual storeys can easily be reached via the lift or stairs. Amenities include a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include medical assistance, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. The standard features of most rooms include a balcony. The rooms have a double bed or a king-size bed. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone and a TV add to the comfort of the holiday. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

The establishment features an outdoor pool and a children's pool. Sun loungers and parasols are ideal for relaxation. Guests can enjoy a range of refreshing drinks at the poolside bar. A range of options are available, including a gym, gymnastics and a spa.

Meals

Bed and breakfast is bookable. Guests can choose to book options such as breakfast, lunch or dinner.

Payment

The following credit cards are accepted at the hotel: VISA and MasterCard.

Ratings

  • Service
    76%
    "Fantastic service"

    Excellent staff. Decent cleaning. Fast check in and out.

    "Reception is average, but friendly." "Housekeeping is not great, and guests complain about service professionalism." "Room service is average."

    Details
  • Breakfast
    74%
    "Tasty breakfast"

    Breakfast was great. Decent breakfast. Breakfast was nice.

    "Tasty breakfast."

  • Location
    65%
    "Location is ok"

    Near Mangga Dua Shopping. There are no attractions. Loud mosque.

    "Location is ok." "Great shopping." "Accessible by car, but parking is a hassle." "Restaurants & bars in the area are ok."

    Details
  • Room
    61%
    "Room is all right"

    Excellent air conditioner. Bath room was small. Aircon was not working.

    "Big rooms with great beds and views, acceptably clean." "Small rooms and poorly cleaned bathrooms." "Old, inaqequately maintained rooms with poor minibars and A/C." "Shower can be a problem."

    Details
  • WiFi
    48%
    "Complaints about WiFi"

    Bad signal. Wifi poor.

    "Complaints about WiFi."

  • Vibe
    44%
    "Vibe is not too good"

    Lobby unhygienic. Boring lounge. Made us feel uncomfortable.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Luxurious Hotel." "Entrance area is ok." "Good choice for a city trip." "Suitable for solo travelers."

    Details
  • Amenities
    43%
    "Amenities are not the best"

    Lobby unhygienic. Boring lounge. Floor wet.

    "Hotel grounds and lobby are nice, but facilities are outdated." "Elevator in need of updating."

    Details
  • Pool
    41%
    "Pool should be renewed"

    Swimming pool was not open.

    "Pool in need of cleaning."

    Details