Britannia International

London, United Kingdom

69%
10.2 K reviews
Fair luxury hotel. Close to Canary Wharf. Great location.
Show reviews
  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • TV Room
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Bicycle Hire
  • Food
    • Evening Buffet
    • à la carte Dinner
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu lunch
    • Special Offers
    Activities
    • Indoor Pool
    • Aerobics
    • Number of Pools
    • Tanning Studio/Solarium
    • Sauna
Marsh Wall London E14 9SJ

Location

This hotel is situated in an extremely convenient location at the heart of London's Docklands and close to the ‘Canary Wharf’ business district as well as the district of Greenwich. This prime site means that the hotel is an ideal starting point from which to explore the numerous sights and attractions. There are excellent public transport links that allow easy access to the city's many shopping and entertainment venues.

Facilities

The hotel was built in 1992. Guests are welcomed at the accommodation, which has a total of 442 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the hotel can be accessed by lift. Amenities include a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Travellers can buy daily essentials at the supermarket. Additional features at the establishment include a TV room and a playroom. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park. Additional services include a babysitting service, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Wheelchair-accessible rooms are also bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The hotel offers non-smoking rooms.

Sports/Entertainment

The accommodation features a pool and an indoor pool. Leisure options at the establishment include a gym, aerobics, a spa, a sauna and beauty salon, or for a fee, a solarium.

Meals

Half board is bookable. Guests can choose to book options such as breakfast, lunch or dinner. The hotel also offers special catering options.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA and MasterCard.

Ratings

  • Location
    86%
    "Great location"

    Breathtaking sights of london. Car parking facility excellent. Location is amazing.

    "Great location." "Near public transport, airport, and train station." "Not great access by car, with poorly rated parking." "Reasonably central, close to shopping, restaurants, and bars." "Parking should be cheaper."

    Details
  • Value for money
    61%
    "Fairly good value for money"

    Had to pay for hotel parking. Charged me cancellation fee. Room service was charged.

    "Fairly good value for money." "WiFi and breakfast pricey." "Normally priced food." "Beverages could be cheaper."

    Details
  • Service
    61%
    "Service is adequate"

    Excellent customer service. Bar staff excellent. Breakfast staff rude.

    "The service was acceptably friendly and professional, with decent reception staff." "Average bar service and housekeeping." "Poorly managed with subpar restaurant service." "Room service is average." "Great concierge service." "Booking process should be better organized." "Recreation staff is nice."

    Details
  • Food
    46%
    "Food could be better"

    Dirty windows in restraurant. Poor buffet. Poor fruit selection.

    "Unpleasant dining experience, with unappetizing desserts/fruits and a poorly cleaned dining area." "Menu is alright but pork dishes are not great." "Pizza is not the best." "Moderate food prices and acceptable snacks." "Side dishes and vegetables are not well rated." "Beef dishes & steaks are all right."

    Details
  • Cleanliness
    44%
    "Could use a good cleaning"

    Stained carpet in room. Stained bed sheet. Dirty pillow cases.

    "Unclean rooms and pool area." "Hotel facilities could use a good clean." "The bathrooms and dining area need some cleaning." "Wellness & sports facilities could use better cleaning."

    Details
  • Comfort
    42%
    "More comfort would be nice"

    Broken ventilation system. Stained bed sheet. Dirty pillow cases.

    "Poor beds, with complaints about A/C and noise." "Spacious rooms."

    Details
  • Room
    40%
    "Room needs to be improved"

    Stained carpet in room. Stained bed sheet. Dirty pillow cases.

    "Rooms are dirty and neglected with poor beds, although very spacious." "Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard." "Great balconies with great views, but there are complaints about the age of the rooms and the minibars." "Shower can be a problem."

    Details
  • Breakfast
    39%
    "Breakfast can be improved"

    Worst hotel breakfast. Awful cooked breakfast. Inedible breakfast -.

    "Some complaints about quality and price of breakfast."

    Details
  • Amenities
    39%
    "Amenities are not the best"

    Hallways look old. Outdated interior & facilities. Dated carpets.

    "Generally old facilities, although conference area was good." "Architecture not so nice." "Elevator in need of updating." "Smoking area is ok."

    Details
  • WiFi
    31%
    "Complaints about WiFi"

    Poor wifi connectivity. Paying for WiFi. Wifi was charged.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Vibe
    27%
    "Vibe is not too good"

    Bed mattress was old. Hallways look old. Outdated interior & facilities.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel could be more stylish." "Luxury hotel." "Suitable for solo travelers."

    Details