Charms

Shanghai, China

75%
7.5 K reviews
Good hotel for solo travelers. Close to MRT. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Direct dial telephone
    • Carpeting
    • Oven
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • 24-hour check-in
    • Laundry Service
    • Room Service
    • Casino
    • Air conditioning
    • Conference Room
    • Hairdresser
    • Public Internet Access
  • Food
    • Set menu lunch
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Set menu dinner
619 Jiu Jiang Road Huangpu District Shanghai 200001

Location

This city and business hotel is just a 10-minute drive from Shanghai New Railway Station. Hongqiao International Airport can be reached in 20 minutes by car from the accommodation.

Facilities

The hotel was built in 2002. Guest accommodation comprises 520 rooms. Internet access in public areas allows guests to stay in touch whilst on holiday. Various gastronomic options are available, including a restaurant, a dining area and a breakfast room. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include room service, a laundry service and a hairdresser.

Rooms

The establishment features rooms with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed. There is also a safe. A mini fridge, a cooker, a microwave and a tea/coffee station ensure a comfortable stay. Internet access, a telephone and a TV add to the comfort of the holiday. A shower and a bathtub can be found in the bathrooms. The hotel offers family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The accommodation offers travellers a range of leisure and recreation facilities, including a gym (for a fee). Fun and entertainment are offered by a casino.

Meals

Guests can choose options including lunch and dinner.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    98%
    "Great location"

    Hotel location is excellent. Location is superb. Terrific location of the hotel.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Convenient car access and well-priced parking." "Near public transport, airport, and train station."

    Details
  • Food
    78%
    "Delicious food"

    Good Chinese Restaurant. Good restaurant. Plenty of foods.

    "Lovely food, particularly the snacks." "Decent menu, but restaurant is poorly cleaned and subpar overall."

    Details
  • Service
    55%
    "Service is adequate"

    Hosts large. Pathetic staff. Unhelpful staffs.

    "Poorly-managed, moderately professional staff and housekeeping." "Complaints about the reception staff, but the service is somewhat friendly." "Great concierge service." "Booking process should be better organized." "Hotel security can be an issue."

    Details
  • Breakfast
    54%
    "Breakfast is average"

    Nice buffet breakfast. No breakfast provided. Disgusting breakfast.

    "Decent and moderately priced breakfast."

    Details
  • Cleanliness
    50%
    "Quite clean"

    Carpets were old and dingy. Smelly sheets. Carpet was dirty.

    "Bathrooms, dining area untidy; rooms relatively untidy." "Hotel facilities could use a good clean."

    Details
  • Room
    38%
    "Room needs to be improved"

    Worn out towels. Broken air conditioner. Fittings were rusty.

    "Guests complain about maintenance, age, furnishing, and size of rooms." "Rooms are decent, with OK beds and views, and some complaints about A/C." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem." "Kitchenettes and minibars are as expected."

    Details
  • Amenities
    27%
    "Amenities are not the best"

    Interior design is old. Lift weren't working. Lacks of decoration.

    "Hotel grounds are pleasant, but facilities are outdated." "Architecture not so nice." "Smoking area is not nice."

    Details
  • Vibe
    26%
    "Vibe is not too good"

    Interior design is old. Bath towels were old. Not much glamour.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Luxurious Hotel." "Hotel could be more stylish." "Suitable for solo travelers." "Good for traveling with friends."

    Details
  • WiFi
    24%
    "Complaints about WiFi"

    No WiFi in the room. Weak wifi signal. Slow wifi.

    "Wifi quality could be improved."

    Details