Cititel Mid Valley

Kuala Lumpur, Malaysia

7.3 K reviews
Good business hotel. Close to Mid Valley. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Café
  • Food
    • Set menu lunch
    • Breakfast Served
    • Set menu dinner
    • Number of Pools
Mid Valley City Lingkaran Syed Putra 59200 Kuala Lumpur
0 ft to downtown


Strategically located in the heart of Klang Valley, between Kuala Lumpur and Petaling Jaya, this hotel is the preferred address for business and leisure travellers. Only a doorstep from the Mid Valley Megamall, it also provides easy access to major business districts in Kuala Lumpur, Petaling Jaya and nearby tourist attractions. It is conveniently located near public transport such as the Light Rail Transit (LTR), commuter trains, taxis and buses.


Guests have easy access to their storeys via the lift or stairs. Amenities include a safe and a currency exchange service. Wireless internet access (for a fee) is available to travellers. The hotel features gastronomic services including a restaurant, a café and a bar. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning and a bathroom. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV, a radio and an alarm clock. The bathroom offers convenient facilities including a shower. A hairdryer is also available.


Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The accommodation features a pool. The establishment offers a spa (for a fee) to guests.


Travellers can choose options including breakfast, lunch and dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Excellent locality. Location was superb. Fantastic location:.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Parking is rare." "Close to public transport and the train." "Affordable parking."

  • Service
    "Fantastic service"

    Staff service superb. Helpful room cleaner. Smiling front desk staff.

    "Service is professional and cheery, especially reception and housekeeping." "Room service is perfect." "Management is acceptable." "Hotel security can be an issue." "Recreation staff is nice." "Great concierge service."

  • Value for money
    "Fairly good value for money"

    Buffet at a reasonable price. Hotel facilities not worth. Charged us for towel.

    "Fairly good value for money." "Acceptable breakfast prices." "Free internet."

  • Breakfast
    "Breakfast is average"

    Freshly baked croissants. Roadside buffet breakfast. No complimentary breakfast.

    "Decent and moderately priced breakfast."

  • WiFi
    "Complaints about WiFi"

    Wi fi doesn't work. Limited room wifi. Slow Internet coverage.

    "Wifi quality could be improved." "Free internet."

  • Room
    "Room needs to be improved"

    Dusty hotel room. Hair dryer too old. Carpet is old.

    "Outdated, small rooms with poor furniture and TVs." "Views are good, menus are average, and rooms are acceptably clean." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    There are no fitness facilities. No gym facility. No gym facilities.

    "Poorly reviewed fitness area."

  • Vibe
    "Vibe is not too good"

    Hotel entrance stuffy. Outdated facilities. Tiles were old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive." "Luxurious Hotel." "Hotel could be more stylish." "Good for business people." "Suitable for solo travelers." "Good choice for a city trip."

  • Comfort
    "More comfort would be nice"

    Noisy air conditioner. Toilet too small. Torn bed sheet.

    "Small suites with problems of comfort and noise." "Average beds."