CityMax Bur Dubai

Dubai, United Arab Emirates

8 K reviews
Fair for traveling with friends. Close to Dubai Mall. Located near shopping areas and has easy access to public transportation. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Tiling
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Nightclub
    • Foyer
    • Public Internet Access
    • Café
  • Food
    • Breakfast Buffet
    • Half Board
    • Evening Buffet
    • Breakfast Served
    • Full Board
    • Lounge Chairs
    • Beach Umbrellas
    • Number of Pools
    • Pool bar
Kuwait Street Al Mankhool Road Dubai


The hotel offers travellers a total of 691 rooms. A lobby and a reception are available to guests. Most storeys can be reached by lift. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. Additional features at the accommodation include a newspaper stand and a TV room. Those arriving in their own vehicles can leave them in the car park of the hotel. Facilities include room service. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning and a bathroom. The rooms have a double bed or a queen-size bed. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and WiFi (for a fee). The bathroom offers convenient facilities including a shower. A hairdryer is also available. The establishment offers non-smoking rooms and smoking rooms.


At the accommodation, travellers can choose from a number of sports, leisure and relaxation activities available. A dip in the swimming pool is great for getting into the holiday spirit. Sun loungers provide a great place to sunbathe. The poolside bar serves a selection of refreshing drinks. The hotel offers a gym (for a fee) to guests. Travellers can enjoy live music in the evening.


Catering options available at the establishment include half board and full board. Breakfast and dinner are available.


All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.


  • Location
    "Great location"

    Close to tourist attractions. Location is excellent. Parking excellent.

    "Great location." "Adequate access to public transport." "Convenient car access and well-priced parking." "Average parking." "Reasonably close to the city center with good access to restaurants, bars and sightseeing." "Good access to airport." "Medium distance to train station."

  • Wellness Area
    "Great wellness & sports facilities"

    Large gym club. Well maintained health club. I like gym.

    "Awesome wellness and fitness areas." "Moderately clean wellness & sports facilities."

  • Food
    "Delicious food"

    Cafe in the lounge is great. Great buffet. Amazing food.

    "Great dining, especially desserts." "Expensive food with low rated side dishes." "Pork dishes are adequate."

  • Bar and Beverages
    "Bar is awesome"

    Bar staff excellent. Excellent sports bar. Bar staff friendly.

    "Bar is awesome." "Standard alcoholic drinks."

  • Service
    "Fantastic service"

    Exceptional staff. Fantastic manager. Excellent housekeeping service.

    "Service, especially restaurant service and housekeeping, is friendly and professional." "Reception and management are fine." "Good shuttle service." "Room service is average." "Booking process should be better organized." "Recreation staff is nice." "Average tour guide." "Hotel security can be an issue."

  • Pool
    "Great pool"

    Free Rooftop pool. Great roof top pool. Great roof pool.

    "Good pool, acceptably clean."

  • WiFi
    "Regular internet service"

    Free Wi-Fi. Unreliable internet. Slow wifi.

    "WiFi is good value." "Wifi quality could be improved."

  • Breakfast
    "Breakfast is average"

    Breakfast overcrowded. Complementary breakfast. Good food at breakfast.

    "Decent and moderately priced breakfast."

  • Room
    "Room needs to be improved"

    Broken electric kettle. Dirty sheets. Awful size of the bed.

    "Small, worn rooms with inadequate minibars and beds." "Decent rooms and views." "Small rooms and poorly cleaned bathrooms." "Sub-par balconies and lacking A/C." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    AC did not work properly. Air conditioner was not working. Dirty sheets.

    "Rooms with complaints about size, comfort, and A/C." "Rooms are small and noisy, with subpar beds."