Citymax Hotels Bur Dubai

Dubai, United Arab Emirates

7.9 K reviews
Fair for traveling with friends. Close to Dubai Mall. Located near shopping areas and has easy access to public transportation. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
    • Tiling
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Nightclub
    • Foyer
    • Public Internet Access
    • Café
  • Food
    • Breakfast Buffet
    • Half Board
    • Evening Buffet
    • Breakfast Served
    • Full Board
    • Lounge Chairs
    • Beach Umbrellas
    • Number of Pools
    • Pool bar
Kuwait Street Mankhool Road Al Mankhool Dubai


The hotel offers travellers a total of 691 rooms. A lobby and a reception are available to guests. Most storeys can be reached by lift. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the establishment are a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. Additional features at the accommodation include a newspaper stand and a TV room. Those arriving in their own vehicles can leave them in the car park of the hotel. Facilities include room service. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning and a bathroom. The rooms have a double bed or a queen-size bed. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and WiFi (for a fee). The bathroom offers convenient facilities including a shower. A hairdryer is also available. The establishment offers non-smoking rooms and smoking rooms.


At the accommodation, travellers can choose from a number of sports, leisure and relaxation activities available. A dip in the swimming pool is great for getting into the holiday spirit. Sun loungers provide a great place to sunbathe. The poolside bar serves a selection of refreshing drinks. The hotel offers a gym (for a fee) to guests. Travellers can enjoy live music in the evening.


Catering options available at the establishment include half board and full board. Breakfast and dinner are available.


All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.


  • Wellness Area
    "Great wellness & sports facilities"

    Large gym club. Well maintained health club. Great gym.

    "Awesome wellness and fitness areas."

  • Location
    "Great location"

    Close to tourist attractions. Location is excellent. Parking excellent.

    "Great location." "Adequate access to public transport." "Great accessibility by car with affordable parking." "Reasonably close to the city center with good access to restaurants, bars and sightseeing." "Good access to airport." "Beach is a bit far." "Medium distance to train station."

  • Bar and Beverages
    "Bar is awesome"

    Bar staff excellent. Great sports bar. Good bar on ground floor.

    "Bar is awesome." "Standard alcoholic drinks."

  • Food
    "Delicious food"

    Cafe in the lounge is great. Great buffet. Amazing food.

    "Great dining experience despite unappetizing side dishes." "Restaurant menu is fine but pricey, and desserts and fruits are so-so." "Pork dishes are adequate."

  • Service
    "Fantastic service"

    Fantastic manager. Excellent staff. Excellent housekeeping service.

    "Service is professional and friendly, with great tour guides." "Reception and management are fine." "Excellent service from wait staff and housekeeping." "Good shuttle service." "Room service is average." "Booking process should be better organized." "Recreation staff is nice." "Hotel security is ok."

  • Pool
    "Great pool"

    Free Rooftop pool. Great roof top pool. Great roof pool.

    "Good pool, acceptably clean."

  • WiFi
    "Regular internet service"

    Unreliable internet. Bad internet connection. Wifi is free.

    "WiFi is good value." "Wifi quality could be improved."

  • Breakfast
    "Breakfast is average"

    Breakfast inedible. Breakfast too expensive. Good food at breakfast.

    "Breakfast is decent but expensive."

  • Room
    "Room needs to be improved"

    Faulty heating system. Broken electric kettle. Dirty sheets.

    "Small, poorly maintained rooms with subpar A/C and furnishing." "Decent beds and views, and clean enough rooms." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

  • Comfort
    "More comfort would be nice"

    AC did not work properly. Air conditioner was not working. Dirty sheets.

    "Small rooms with comfort and noise issues." "Small rooms and poor A/C, but decent beds."