Copthorne Hotel Cameron Highlands

Brinchang, Malaysia

12.2 K reviews
Fair city hotel. Good for sightseeing and located near shopping areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Shower
    • Fridge
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Shops
  • Food
    • Set menu lunch
    • Breakfast Served
    • Set menu dinner
    • Indoor Pool
    • Tennis
    • Number of Pools
    • Children's Entertainment
Kea Farm 39100 Brinchang Cameron Highlands Pahang


Perched 1,628 m above sea level and surrounded by majestic mountains and gentle undulating valleys, this is the only resort situated at the highest accessible point of the highlands. It is 367 km by car from Kuala Lumpur International Airport.


Guests can enjoy a pleasant stay in one of the 344 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access (for a fee) is available to travellers. The apartment hotel features gastronomic services including a restaurant, a dining area and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the accommodation. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning and a bathroom. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Other features include a telephone and a TV. The bathroom offers convenient facilities including a shower. A hairdryer is also available. The hotel offers family rooms, non-smoking rooms and smoking rooms.


Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. A pool and an indoor pool are available to guests. A range of options are available, including tennis and a gym. Additional services include an entertainment programme for children, offering numerous activities.


The accommodation offers breakfast, lunch and dinner.


The following credit cards are accepted at the apartment hotel: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Breathtaking scenery. Coffee shop excellent. Scenery outside was beautiful.

    "Great location." "Great sightseeing, restaurants and shopping nearby." "So-so car access and parking." "City centre is hard to reach." "Affordable parking."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet was delicious. Excellent buffet breakfast. Scrumptious breakfast provided.

    "Reasonably priced, tasty breakfasts."

  • Service
    "Fantastic service"

    Marvelous staff. Thanks to House keeping. Breakfast staff excellent.

    "Good and acceptably professional service, but poor housekeeping." "Decent management, reception, and restaurant service." "Room service could have been improved." "Good shuttle service." "Hotel security is ok." "Booking process is sufficient." "Good tour guide."

  • Comfort

    Big plasma TV. Spacious 1 bedroom apartment. The noisiest 4 stars hotel.

    "Rooms are big and moderately comfortable." "Noisy rooms, small bathrooms, uncomfortable beds, and inadequate A/C."

  • Room
    "Room needs to be improved"

    Moldy bath tub. Moldy toilet bowl. Carpet is very dirty.

    "Guests complain about cleanliness, maintenance, and furnishing." "Great views from large but outdated rooms with subpar beds." "Small rooms and poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem." "Adequate balcony."

  • Amenities
    "Amenities are not the best"

    Broken sliding door. Old stained carpets. Dusty and dirty floor.

    "Outdated facilities, not accessible for those with handicaps." "Nice hotel grounds and entrance area is alright." "Elevator in need of updating." "Architecture not so nice." "Good meeting & event facilities." "Conventional kids facilities."

  • WiFi
    "Complaints about WiFi"

    Poor internet connectivity. Dismal internet. Wifi router was not working.

    "Wifi quality could be improved." "Free internet."

  • Vibe
    "Vibe is not too good"

    Old tiles. Very old hair dryer. Carpet is old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is ok." "Luxurious Hotel." "Hotel is relatively stylish." "Good choice for a city trip."

  • Pool
    "Pool should be renewed"

    Slides didn't work. Dingy swimming pool. Indoor pool too cold.

    "Pool in need of cleaning."

  • Cleanliness
    "Could use a good cleaning"

    Moldy bath tub. Moldy toilet bowl. Fridge was dirty.

    "Unclean rooms and pool area." "The bathrooms and dining area need some cleaning." "Hotel facilities could use a good clean."