Crowne Plaza Belfast

Belfast, United Kingdom

2 K reviews
Very good hotel. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Hairdresser
    • Foyer
    • Café
    • Restaurant(s) with a smoking section
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
    • Pub(s)
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Lunch Buffet
    • Set menu dinner
    • Sun terrace
    • Jacuzzi
    • Indoor Pool
    • Number of Pools
    • Massage
    • Heated Pool(s)
    • Steam bath
    • Sauna
117 Milltown Road Shaw's Bridge Belfast BT8 7XP
0 ft to downtown


This elegant hotel is situated in the Lagan Valley Regional Park, close to the river. It is the ideal city tour hotel for families, couples and groups. It takes just 10 minutes on public transport to reach the centre of Belfast with its scores of shops and other attractions. There is a bus stop directly in front of the hotel. It takes just 15 minutes to cover the 8 km to Belfast Airport.


This hotel was built in 2001. The establishment offers travellers a total of 120 rooms. Most storeys are accessible by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the hotel. Available services and facilities include room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a king-size bed. There is also a safe. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV and a radio, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The establishment offers non-smoking rooms and smoking rooms.


The accommodation features various options for cooling off on hot days, including a pool and an indoor pool. The hot tub is the perfect place to relax. A range of options are available, including a gym, a sauna and massage treatments.


Guests can choose from a range of snacks and meals including breakfast, lunch or dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Service
    "Fantastic service"

    Fantastic staff. Excellent duty manager. Excellent waiting staff.

    "Friendly, professional service, however housekeeping is less well rated." "Decent management, reception, and restaurant service." "Bar service is acceptable." "Booking process should be better organized." "Room service could have been improved."

  • Location
    "Great location"

    Fabulous surroundings. Close to Belfast city. Excellent parking facilities.

    "Good location, more or less central." "Great accessibility by car with affordable parking." "Adequate access to public transport."

  • Breakfast
    "Breakfast is average"

    Best buffet breakfast. No egg. Sloppy scrambled eggs.

    "Breakfast is decent but expensive."

  • Food
    "Food is all right"

    Excellent Indian restaurant. Over cooked bacon eggs. Restaurant pricey.

    "Lovely dining experience overall, with reasonable food, but less highly rated desserts." "Poor menu, especially in side dishes." "Food a bit pricey, but alright snacks."

  • Room
    "Room is all right"

    Fabulous amenities for children. There was no hot water. Toaster did not work properly.

    "Fairly clean, but aged, poorly maintained rooms with less clean bathrooms." "Nice beds and good, modern TV's in spacious rooms." "No view, with subpar minibars, furniture and air conditioning." "Shower can be a problem."

  • Value for money
    "Fairly good value for money"

    Hotel room at a great price. Cheap motel. Restaurant too expensive.

    "Fairly good value for money." "Pricey breakfast and dining."

  • Pool
    "Pool should be renewed"

    Swimming pool closed. Pool water was cold. Pool very cold.

    "Pool should be renewed."

  • WiFi
    "Complaints about WiFi"

    No connectivity. Bad internet connection in the bedroom. Wifi not working.

    "Wifi quality could be improved."